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The load size knob broke off of my Whirlpool washing machine

It's a Whirlpool Ultimate Care II Quiet Wash machine that I bought new 2-3 years ago. The knob cracked and now I can't change the load size.

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  • Anonymous May 26, 2009

    same problem--anyone know how to get the broken piece out

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5 Suggested Answers

jsrock516
  • 5911 Answers

SOURCE: Whirlpool Ultimate Care II Quiet Wash fills and does not drain

Check your lid switch. If your washer fills and doesn't do anything, or stops right after the wash cycle and then does not advance to the rinse cycle or drain, the problem is commonly caused by a lid switch malfunction. The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:

http://www.fixya.com/support/r385198-replacing_lid_switch

If the switch requires replacement, a new one can be purchased on line at searspartsdirect.com, pcappliancerepair.com, repairclinic.com, appliancepartspros.com. Just use your model number as your search criteria. All these sites offer competitive pricing, so shop all them for the best price.

NOTE: Some washer models have the lid switch located near either the left or right hinge of the lid. This type of switch is activated by a rod on the hinge pin. If not functioning, it can often be adjusted by bending the hinge rod until it engages the switch.

If you have questions, please let me know. I hope this helps you.

Posted on Jul 20, 2009

jsrock516
  • 5911 Answers

SOURCE: Whirlpool Ultimate Care II, Quiet Wash, Super

If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

Now...a washer that fills and doesn't do anything, or stops right after the wash cycle and then does not advance to the rinse cycle and drain is commonly caused by a lid switch malfunction. The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:

http://www.fixya.com/support/r385198-replacing_lid_switch

If the switch requires replacement, a new one can be purchased on line at searspartsdirect.com, pcappliancerepair.com, repairclinic.com, appliancepartspros.com. Just use your model number as your search criteria. All these sites offer competitive pricing, so shop all them for the best price.

Take note of your symptoms:

1. Washer fills, may or may not agitate, will not advance to the rinse cycle, and will NOT drain - lid switch.

2. Washer fills, does NOT agitate or spin, but WILL drain - motor coupling.

If you still have questions, please let me know. If the suggestions I have listed do not match your washer symptoms, please post back and elaborate more on what the washer is/is not doing. That way I can provide you with better assistance. I hope this information is helpful to you.

Posted on Aug 13, 2009

SOURCE: new Problem

remove drain pipe and make sure it is not blocked i had same problem And found money in the elbow of drain pipe blocking it up. when u r trying to turn by hand u are turning gearbox as well and is normally not easy to spin when they stop during a cycle

"If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:


If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.


If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it."
good luck
a very helpful rating is appreciated for answering ur query....

Posted on Aug 18, 2009

omaharox
  • 161 Answers

SOURCE: Whirlpool Ultimate care II doesnt' advance through

Lean washer on its back and check for broken wire from the motor wire harness up the back panel.
If you find the wire repair it and make sure the wire harness is secure in the provided clips.

Posted on Jan 21, 2010

washdryman
  • 154 Answers

SOURCE: Upper agitator on Whirlpool Ultimate Care II washer

replace agitator "dogs"

Posted on Mar 01, 2010

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