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Line 2 will not ring if on line 1

Would like to know how to have it ring so others i office will know to get line.

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  • mommyof4cute Nov 24, 2008

    I have an RCA Visys in our office. When someone is on line 1 line 2 will not ring to notify another call coming in

  • Carl Navarro
    Carl Navarro May 11, 2010

    Generic questions lack substance to be able to post solutions. Did you program line 2 to ring at more than one phone?

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  • Phones Master
  • 2,460 Answers

It's still a bit hard to solve, but a typical RCA Visys system has programming options for each line. Here's a manual for one of the family http://www.rca4business.com/products/pc/viewPrd.asp?idcategory=17&idproduct=17

On page 15 you set the ringing tone and OFF is an option. On page 18 under Call Alert Tone, there are specific instructions for setting up each line to ring. It has to be programmed for each line in order to work. If you typically answer the phone on a specific set, I would make sure that line 2 is programmed to ring on some of the other sets. Also, you might want to make sure that you have more than one phone ringing on both lines just for this case.

I hope this helps.

Carl




Posted on Nov 24, 2008

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Nortel meridian phones:m7310


How many people sit around for 39 rings???

Are you saying that LINE 1 rings the first extension, say 21 for 13 rings, then the second ext, say 22 for 13 rings, or does line 1's ring move to line 2?

System programming is your friend. You can make the other phones ring directly or delayed.

Last, what happens when you dial FEATURE 75? If the phones are in the same GROUP, and they would have no reason not to, it picks up the call immediately. FEAT *3 button FEAT 75 programs a spare button to do it.

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