Printer was working ok then error 0x610000f6 came up this comes up all the time
Follow the below mentioned steps to resolve the issue :
This error is usually due to Carriage Jam issue.
1) Power off
2) Unplug the power cable from the wall outlet (should always power off first using the power button).
3) Remove the back piece and putting it back, making sure it's well adjusted.
4) Also removed the piece where the printed paper land, and put it back.
In case if this doesnt help follow the below mentioned steps :
Print a self-test report :
ollow these steps to print a self-test report.
Press the Power button to turn the product on.
Press and hold the Cancel button.
Press the Red-eye Removal button.
Solution one: Turn the printer off, and then turn it on
Follow these steps to turn the product off and then to turn it on.
Step one: Turn the printer off, and then turn it on
Press the Power button to turn the product off.
Wait 15 seconds.
Press the Power button to turn the product on.
Step two: Print a self-test report
Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document.
If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
If the issue persists , continue with the next solution.
If the self-test report does not print , continue with the next solution.
Solution two:
Clear all paper jams
Follow these steps to clear any paper jams.
Step one: Remove any loose paper
1.
Disconnect the USB cable from the product.
2.
Disconnect the power cord from the back of the product.
3.
Remove all unused paper from the tray.
Step two: Remove all paper from inside the back of the printer.
From the back of the product, remove the rear access door or duplexer, and then remove any paper stuck inside of the product.
Press the tab on the left side of the rear access door to release it, and then remove the door by pulling it away from the product.
Gently pull any jammed paper out of the rollers.
If your product has a duplexer :
1.
Remove the duplexer from the rear of the product and remove any paper or scraps of paper stuck inside of the product.
2.
Open the duplexer and remove any paper or any other obstructions.
3.
Close the duplexer.
4.
Reinstall the rear access door or duplexer.
Step three: Remove jammed paper from the front of the printer.
Remove the paper very carefully. If the paper tears, part of it might remain inside the paper path and damage the product. Carefully remove all traces of paper that you can find.
Reconnect the power cord to the back of the product.
Press the Power button to turn on the product.
Open the carriage access door. The carriage might try to move into the access area. If so, allow it to move to that position.
With the product turned on, disconnect the power cord from the back of the product.
Unplug the power cord from the power source or electrical outlet.
Check for any paper or objects that might be stopping the carriage.
Reach inside the product, and then manually move the carriage.
If the carriage is stuck on the right side of the product , move the carriage to the left side of the product.
If the carriage is stuck on the left side of the product , move the carriage to the right side of the product.
If the carriage is stuck in the middle of the product , move the carriage to the right side of the product.
Remove any loose paper or obstructions found.
Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right.
Close the carriage access door.
Reconnect the power cord to the product and to the power source.
Reconnect the USB cable to the product.
Load plain paper in the tray.
Press the Power button to turn the product on.
Step four: Print a self-test report
If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
If the issue persists , continue with the next solution.
If the self-test report does not print , continue with the next solution.
Solution three: Make sure that the cartridges are installed correctly
Improper placement or installation of the cartridges can cause a carriage jam. Installing only one cartridge can also cause a carriage jam.
Follow these steps to make sure that the cartridges are installed correctly:
Step one: Remove the cartridges
Press the Power button to turn on the product.
Open the carriage access door.
Press the tab on one cartridge to release it and then remove it from the slot.
Repeat the previous steps to remove the other cartridges.
Look under and around the carriage, and then remove any obstructions.
Step two: Reinstall the cartridges
1 - Latch in down position
Slide one cartridge into its slot with the matching icon, and then press it in until it snaps into place.
Figure 9: Slide one cartridge into its slot and snap it into place
Repeat the previous steps to install the other cartridges.
Close the carriage access door.
Load plain paper in the tray.
Figure 10: Load plain paper
Step three: Print a self-test report
Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document.
If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
If the issue persists , continue with the next solution.
If the self-test report does not print , continue with the next solution.
Solution four: Connect the printer directly to a wall outlet
If the product is connected to a power strip or a surge protector, follow these steps to connect the product directly to a wall outlet.
Step one: Connect the printer directly into a wall outlet
Press the Power button to turn off the product.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the power device.
Plug the power cord directly into a wall outlet.
Connect the power cord to the back of the product.
Press the Power button to turn on the product.
Try to print.
Step two: Print a self-test report
Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document.
If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
If the issue persists , continue with the next solution.
If the self-test report does not print , continue with the next solution.
Solution five: Perform a power reset.
Follow these steps to reset the product.
Step one: Perform a power reset
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from back of the product.
Disconnect the power cord from the wall outlet.
Wait at least 15 seconds.
Connect the power cord into wall outlet.
Connect the power cord to the back of the product.
If the product does not turn on by itself, press the Power button ( ) to turn it on.
Try to print.
Step two: Print a self-test report.
Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document.
If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting.
If the issue persists , continue with the next solution.
If the self-test report does not print , continue with the next solution.
If the self-test prints, then your carriage jam issue is resolved. Connect the USB cable to continue the print job.
Step three: Search for more information
If you detect another issue, go to the HP Product Support Home Page, and then search for another document that relates to the issue you are experiencing.
Solution six: Service the product
If you have completed all the preceding steps and are still experiencing a problem, service the product.
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