Question about Mozilla Firefox

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Can't save files using Firefox and Vista

When using Firefox, can't save jpeg, zip, etc files anywhere and I'm using Vista. Says that the files are downloading and where checked for viruses. When I got to the locations, its blank! I removed the antivirus, and its still the same. When I change over to Explorer, it runs/saves perfectly!.

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  • tiger213 Dec 16, 2008

    When using Firefox, can't save jpeg, zip, etc files anywhere and I'm
    using Vista. Says that the files are downloading and where checked for
    viruses. When I got to the locations, its blank! I removed the
    antivirus,

  • caferrell79 Jan 06, 2009

    when i download anything on fire fox i never get a green check on bottom of utorrent page

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2 Answers

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  • 827 Answers

Hi Nancy,

For me Firefox always puts my files in
C:// > Users > Chris > Downloads whereas IExplorer always puts them into Chris > Documents.
so I guess yours would be the
C:// > Users >Nancy > Downloads for Mozilla
and Nancy > Documents

I know that sounds really patronising! But sometimes it is just a simple thing like that. Forgive me if that just sounds dumb! :)

Try uninstalling Firefox and downloading the latest version, if all else fails., but re-install your antivirus! (and try running Spybot from Spybot.org as a spyware companion for your antivirus program)

Hope this helps
Season's Greetings

Chris (ziraffa)


Posted on Dec 21, 2008

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Nancy, i have the same problem and it has nothing to do with where the files are saved or virus. It just plain isn't saving the files. Mine now doesn't even pretend to save. I click on "save as" and absolutely nothing happens. And just like you, IE works fine. There are known compatability issues with firefox and Vista. I suspect that we need to return to an older version of Firefox without the most recent update.

Posted on Jan 17, 2010

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Posted on Jan 02, 2017

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