Question about GE Spacemaker JVM1640SJ Microwave Oven
The turntable stopped turning. How can I repair that on my own?
The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Nov 25, 2008
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Posted on Jan 02, 2017
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Jan 29, 2014 | GE Microwave Ovens
Sep 18, 2011 | GE Spacemaker JVM1640SJ Microwave Oven
Replacing the turntable motor.
The motor assembly is fixed to the base
of the oven usually with two screws and access i obtained by removing
the inspection plate directly beneath the motor. It is usally a plug
in synchronus motor that revolves at a few revs per minute but the
plastic cogs in the motors gear box fail and the motor assembly must
be replaced. They are fairly inexpensive and obtainable usually from
a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate and disconnect the motor. Remove the motor and go and get a new one. Re fit it and put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.
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