Question about Microsoft LifeCam VX-3000 Web Camera

1 Answer

Attempt to capture photo fails

When I click on the camera icon, I get the camera shutter sound effect. Then I get a message saying the attempt failed and directing me to "Troubleshooting and product support" in LifeCam Help.

Well, then what? Where is it? Here?

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  • a626344 Nov 24, 2008

    Okay, I found the link via the question mark icon. But there is nothing relative to my problem. The options are primarily assuming I have no video, but the audio & video are fine.

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1 Answer

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  • 8,637 Answers

Normal 0 Probably has corrupt driver.
Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

Posted on Feb 05, 2009

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How can i install my web cam?


Hi,If you don't have CD for installation, Use the below link to download it.

(microsoft.com/hardware/download/download.aspx?category=ICE)

Set Up and Use the VX-3000 personal web camera
  • 1 Install the software using the included CD and plug the LifeCam into a free USB port. For desktop use, place the LifeCam on a clear spot on your desk that's free of other objects, including cables. The camera should not be more than an arm's length away from you. For LCD (or similar object) use, push the center part of the camera's base upward, place the camera on the LCD and close the base around the monitor to secure it.
  • 2 Open the device software by clicking the Microsoft LifeCam icon on your Windows desktop. If no such icon exists on your Windows desktop, click "Start," click "All Programs" and locate the Microsoft LifeCam program in the list of programs there. After launching the LifeCam program, look at the image that appears. If necessary, adjust the camera to more precisely reflect your appearance. For best results, try to center the camera image on your head and shoulders.
  • 3 Click the video camera icon on the bottom panel of the LifeCam program to begin video capture. Video will begin recording, and you will see a "Recording Video" message beneath the live video image. To stop recording, press the same icon (the icon will have a red square with a blue background during recording).
  • 4 To begin audio capture, click the microphone icon on the bottom panel. To stop the audio recording, click the same icon (again, it will have a red square with a blue background during recording). To snap a photo, click the camera icon on the bottom panel.
  • 5 Access any of your captured video, audio or image files by clicking the folder on the bottom panel. The VX-3000 also provides the ability to edit video or image files using supported software. After snapping a photo or capturing video, click the "Edit" icon that appears beneath the thumbnail of the captured content.



  • Hope it helps.

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    Set Up and Use the VX-3000 personal web camera
  • 1 Install the software using the included CD and plug the LifeCam into a free USB port. For desktop use, place the LifeCam on a clear spot on your desk that's free of other objects, including cables. The camera should not be more than an arm's length away from you. For LCD (or similar object) use, push the center part of the camera's base upward, place the camera on the LCD and close the base around the monitor to secure it.
  • 2 Open the device software by clicking the Microsoft LifeCam icon on your Windows desktop. If no such icon exists on your Windows desktop, click "Start," click "All Programs" and locate the Microsoft LifeCam program in the list of programs there. After launching the LifeCam program, look at the image that appears. If necessary, adjust the camera to more precisely reflect your appearance. For best results, try to center the camera image on your head and shoulders.
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  • 5 Access any of your captured video, audio or image files by clicking the folder on the bottom panel. The VX-3000 also provides the ability to edit video or image files using supported software. After snapping a photo or capturing video, click the "Edit" icon that appears beneath the thumbnail of the captured content.



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