Question about Lexmark X5470 All-In-One InkJet Printer
THE FIX WAS TO UN-IN-STALL THE (5470) SOFTWARE AND RE-IN- STALL. I COULD MAKE COPIES FROM THE COPIER BUT NOT FROM COMPUTER(BLACK OR COLOR).THE COLOR PROBLEM APPEARS TO BE THE INK CARTRIDGES
I DO NOT KNOW IF THE PROBLEM WAS WITH THE SOFTWARE (CD) THAT WAS SENT WITH PRINTER OR IF I CAUSED THE TROUBLE MYSELF.
I WILL OBTAIN NEW INK CARTRIDGES TOMORROW AND CHECK THAT PORTION OF TROUBLE
IF IT DOES NOT CLEAR THE COLOR PROBLEM UP,I WILL UPDATE YOU..
THANKS FOR YOUR CONCERN,
PS I RECEIVED SOME GOOD HELP FROM LEXMARK SUPPORT CENTER ALTHOUGH I HAD TROUBLE UNDERSTANDING HIM. HE WAS VERY KNOWLEDGEABLE.
Posted on Nov 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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