Question about Lexmark X5470 All-In-One InkJet Printer

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No color 5470 - Lexmark X5470 All-In-One InkJet Printer

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HELLO FIXYA..

THE FIX WAS TO UN-IN-STALL THE (5470) SOFTWARE AND RE-IN- STALL. I COULD MAKE COPIES FROM THE COPIER BUT NOT FROM COMPUTER(BLACK OR COLOR).THE COLOR PROBLEM APPEARS TO BE THE INK CARTRIDGES

I DO NOT KNOW IF THE PROBLEM WAS WITH THE SOFTWARE (CD) THAT WAS SENT WITH PRINTER OR IF I CAUSED THE TROUBLE MYSELF.

I WILL OBTAIN NEW INK CARTRIDGES TOMORROW AND CHECK THAT PORTION OF TROUBLE
IF IT DOES NOT CLEAR THE COLOR PROBLEM UP,I WILL UPDATE YOU..

THANKS FOR YOUR CONCERN,

BGC

PS I RECEIVED SOME GOOD HELP FROM LEXMARK SUPPORT CENTER ALTHOUGH I HAD TROUBLE UNDERSTANDING HIM. HE WAS VERY KNOWLEDGEABLE.
1-800-3324120

Posted on Nov 25, 2008

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