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Canon Pixma MP610 Printer LCD is stating there is a paper jam, in the output slot. There is no paper jam but the error will not clear. I have followed the troubleshooting in the manual but still no prgress!

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  • klcarpenter4 Mar 30, 2009

    The LCD on my Pixmar MKP610 printer shows the paper is jammed at the paper output slot, but there is no paper jam, and I cannot clear it.

  • Anonymous Mar 17, 2014

    having had a paper jam, which i've fixed, the printer refuses to print. it makes all the right noises, i've attempted all the maintenance i can think of but to no avail. help please.

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  • Printers & C... Master
  • 4,338 Answers

With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2. When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3. When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4. When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in. (orange and green, starting with orange.)


0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset

5 times Orange Destination setting See Destination setting
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


Posted on Nov 24, 2008

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