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Cd-rom not working

Neither the normal cd-rom drive or my re-writer drive are being recognised on my pc. When I go into the device manager there's a yellow warning triangle with an exclamation mark over both devices.

I have had this problem once before but I'll be damned if I can remember how I was told to fix it!

My PC is a Packard Bell Imedia 3084 running Windows XP Home Ed.

Thanks.

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  • katwhite Mar 08, 2009

    My DVD drive works fine but my cd rewrite drive doesn't show up in the device manager at all. I can't find it. The drive has power because it opens and closes but it doesn't recognize any type of cd. The computer also doesn't see it when it scans for new devices. Anyone know whats wrong?

  • Mark Robinson May 11, 2010

    please can you try deleting both cd drives in device manager then right clicking in device manager and scan for hardware changes.....what happens then ?

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  • 34 Answers

IN DEVICE MANAGER UNINSTALL YOUR OPTICAL DRIVE DRIVER.GO TO MANUFACTURER SITE AND DOWNLOAD THE LATEST DRIVER.
OR YOU MAY GO TO DRIVE'S PROPERTIES AND DRIVERS AND CLICK ROLL BACK DRIVER.PROBLEM SOLVED.

Posted on Nov 24, 2008

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http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

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