Question about Olevia LT42HVi 42 in. LCD Television

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Channel Scan I have a three month old Olevia 747i LCD Tv, everything was ok when first set up but last week lost all channels. Tried to do auto scan but wil not see anthing. Called tech support and they said needed a (Tuner Converter) to connect the incoming cable to then to the Tv. I think the porblem is more then this, can you help. Darren

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  • dmccaw500 Nov 28, 2008

    Thank you for the advise, called Olevia and they want me to pack up the TV and they will take it for repair or replacement.

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  • Olevia Master
  • 5,568 Answers

If you have not discarded your old conventional TV or can borrow one, I would connect it to the same signal source you are using with the Olevia. If you get reception with the substitute set, then the Olevia is defective. If you live in a metropolitan area, you could also try sticking a piece of copper wire into the input of the Olevia and selecting antenna input as the source from inside the Olevia's setup menu. If you still get no signal indications (quality is not important for this), then the Olevia is defective.
I'm disappointed to see you having trouble with this set as we own one too. Also disturbing is Olevia's current state; they are in bankruptcy so I would start complaining soon and loudly if you have satisfactorily   identified the Olevia as the problem. 

Posted on Nov 28, 2008

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<<< Amergence Technology number is 866-965-3842 >>

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