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Scans too dark

My scanner is suddenly scanning images way too dark and aren't fixable with Photoshop Elements. When I try the image starts to become very pixelated. Any idea why this is happening at what the solution is?

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Firstly remove your scanner what you have now. Then restart your computer. Now install your scanner driver and also restart your computer. Now try it. I hope it will be fine now.

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When I push the SCAN button I get a message that asks me to 'specify the program where the scanned image is transferred'

You need to set up the destinations in the Canon software. First launch the Canon Scan-Gear Toolbox. The Scan button on the scanner is the same as Scan-1 button by default but no software is linked to this button. Click on the Scan-1 button then choose Set. Then set your application that you will want to work on the scanned image. Select your application (Photoshop Elements, for example) - the exe file if using Windows. (You may need to browse the Program Files folder and then the individual application folder (C:\Program Files in recent versions).) Then click Open and then Apply to confirm this. You can also select the file type that you want the scans to be saved as in this settings window.

If you want to change the scan destinations, then click on Settings (on the far right). You will see the drop-down menus for each of the scanner buttons. Select the desired function for the scan button and click OK. (Scan-1, Scan-2 and Scan-3 can be linked to other software.)

I hope this helps.

Cindy Wells

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When I scan 35mm negatives, the pixel aspect ratio is incorrect: the resulting images are stretched out by twice their width without any change in height. I can fix this after importing the image into...

I have the same problem with mine; medium format scans are fine but 35mm scans are stretched. The same happens with both the Minolta software and with Vuescan. Has anyone manage to fix this?

Dec 26, 2009 | Konica Minolta Dimage Scan Multi PRO Film...

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Scanned image is yellowish

which software is running with this scanner.

Plz check the settings for this software, i think it might be setting problem of this scanner software.

Try to scan the photo in photoshop where u will watch the setting of this software.

Open Photoshop-File-Import-then Acquire Image
Here you will find the settings.

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I lost the owner's manual and I don't know how to scan slides! Please help me

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it could be your not scanner in a high enough resolution. I believe negatives have a 1000 dpi.

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Try updating your scanner driver/software to isolate the problem. If same issue still occurring after uninstalling/reinstall, then source of the problem may be a CCD/lamp failure or some sort of dust, lint, on CCD causing calibration failure.

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