I attempted to join Xbox Live with my existing profile/gamertag that i have had for about 18 months. Maybe it's me, but the walk through to join Xbox live is not the most informative...at any rate, i went through all the steps, then got to the gamer tag part. i wanted to keep my current stuff (why shouldn;t it automatically do that???) and thinking that i was downloading new info about X-box live, i overwrote my old profile. obviously this was wrong, because while i get to keep my gamer tag, all my achievements for the last 18 months are gone AND i can't access my saved games.
Is there any solution to this? a system restore to take me back to before yesterday? or am i just SOL?
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Overwrote a profile
To recover your gamertag from Xbox LIVE:
Sign out from all of your profiles. The fastest way to do this is to press the Xbox Guide button, press X, and select Yes, sign out.
Select Recover Gamertag.
Follow the directions on the screen.
You can enter information using a USB keyboard plugged into a controller port, the Xbox 360 Chatpad (sold as part of the Xbox 360 Messenger Kit), or your Xbox 360 controller and the on-screen virtual keyboard.
When you're finished, your profile will be downloaded from Xbox LIVE to your console and you'll see your avatar in the Sign In area. You're good to go! Note
If you're a minor, you'll be asked to supply Windows Live ID credentials for your parent, who will need to be present to complete the procedure. Your parent will need his or her own Windows Live ID and a valid e-mail address.
If you're recovering a Zune Tag as your gamertag, check your billing information after recovery is complete. You may need to update your billing info before you can set up an Xbox LIVE Gold membership or download content from Xbox LIVE Marketplace.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Download your Xbox Live profile You might want to download your Xbox Live gamer profile in the following situations:
You want to use your Xbox Live gamertag on another console.
You have a Zune, Games for Windows, or Windows 8 Microsoft account (download your existing account instead of creating a new account).
You accidentally deleted your Xbox Live gamertag from your console.
You can download your Xbox Live gamertag to any console. Here's how:
Press the XboxGuide button on your controller (large X button in the center of your controller).
Select Download Profile.
Note Not seeing Download Profile? Press X to sign out of your profile.
Enter the Microsoft account associated with your Xbox Live gamertag. If you don't know your Microsoft account or password, see Find your Microsoft account or password.Note "Microsoft account" is the new name for what used to be called "Windows Live ID." It's the email address and password you use to sign in to Microsoft services (including Xbox Live). Find out more.
Now, enter your Microsoft account password.Note If your account is an Xbox Live child account, the parent's Microsoft account information is required to download the profile.
Select the storage device for your profile (for example, Hard Drive).
Your profile will begin downloading. Once your profile is downloaded, you can choose whether or not you want to require your Microsoft account password to sign into your profile.
you have to call windows live support and let them know that your email address may have been compromised and you need to either terminate it or have them walk you through what you have to do. do it quickly.
Guys - here's the deal. doesn't matter what your parental settings are. If you used your birthday day when creating your xbox live gamer profile, which can't be changed even by microsoft xbox live support, and your under 18, then your out of luck. Call xbox live supports 800 number and explain the problem. you will eventually talk to a supervisor and they will offer a 6 month free subscription to xbox live which you use to create a new profile (with an adults date of birth). You can use your old profile for other game until it runs out, then let it expire.
What you should try and do is set up a "guest" profile. I'm assuming you just bought your Xbox and have turned it on for the first time? Hence you need a gamertag to get your Xbox set up. They simply need to have a profile on there so you can go to the dashboard. (Hence why people usually create their Xbox Live Gold accounts on their actual Xbox 360. Forget for a moment, that you already have a gamertag. Create a new gamertag (you will automatically get a silver account) once you get to the dashboard, you will be able to go to profiles and the very last option and select "recover gamertag" because at the moment, your gamertag isn't on your actual console yet. Put in the details of your gamertag, password, email etc. And accept the terms & use then recover the gamertag. I'm not sure, but you may be able to recover your gamertag the very first time you turn on your Xbox (which is what you may be having trouble with). If you could, let me know some more of the details and I could give you a more specific answer. Otherwise: 1. Recover gamertag
1. Create a new gamertag (NOT gold, NOT on Xbox.com) 2. Recover gamertag through profiles --> recover gamertag
If you have forgotten your pass code, and if you have to remove it to sign into Xbox LIVE, follow these steps:
Note The following steps apply only to Xbox LIVE online profiles. When you delete an offline
profile, you lose any Gamerscore that is associated with the profile.
You also lose achievements and statistics that are associated with the
Delete the profile for which you forgot the pass code. To delete a profile, follow these steps:
In the My Xbox area, select System Settings.
Select the memory device on which your profile is stored.
Select Gamer Profiles.
Select the profile that you want to delete.
Select Delete. When you are prompted, select Delete Profile Only.
In the Xbox LIVE section of the Xbox Dashboard, select Recover Gamertag from Xbox Live.
Select Yes when you receive the following message:
To join Xbox LIVE, you must exit your current session.
Enter the gamertag for which you want to remove the pass code, and then select Done.
In the E-mail Address
section, type the Windows Live ID credentials (the e-mail address and
password that you use to sign in to the Windows Live ID) that are
associated with your gamertag, and then select Done.
Enter the password for the Windows Live ID account, and then select Done.
Select Sign In.
If you want to set the pass code again, follow the steps to set an Xbox LIVE pass code.
Unfortunately not. The saved games are tied to the gamertag that played them. Did you add live to your existing gamertag, or did you create a new gamertag? If you created a new one, you'll not be able to play those old saves on the new tag.
Just use the "Recover Profile" option on the dashboard.
This only works if your connected to Xbox Live and the profile has been
recently Synced with The Xbox live Servers So No Live=No Profile
Recovery. The Recover Gamertag function is on the same side bar where you login to a profile..
After your Xbox starts hit the Xbox button on your controller and
'Recover Gamertag from Xbox Live' should be right under 'Create New
Once you select 'Recover Gamertag from Xbox Live' it will walk you through the steps required.. or I would suggest you to visit the forum and discuss your problem http://forums.xbox.com/
setting up xbox live is a very simple method and can be done easily if you follow the step by step process on the xbox. First of all, Xbox Live requires a high-speed Internet connection. There are many different videos on youtube that show you how to get an internet connection on the 360 even if you dont want to by a 100$ adapter or run a wire throughout your house. after you get a connection you can follow this process:
after you get a connection you can follow this process:
1. On the Gamer Profile screen, select I Want to Join Xbox Live and then press A.
2. Scroll to the Join Xbox Live option and press A.
3. Select Yes and press A to continue.
4. Enter your gamertag and press Start.
Xbox Live checks the availability of your selected gamertag:
• If the name isn't available, you're prompted to try another name.
• If the gamertag is accepted, you are automatically prompted to link to your Passport account.
5. Select your current Passport account status:
• Yes, I do(you have a Passport account).
• After you sign in to an existing Passport account, you can skip to Step 16.
• No, Create One(you don't have a Passport account).
6. If you select No, Create One, you can now choose your Locale.
7. Set your preferred language.
8. Set your birth date.
9. Enter your e-mail address.
10. Select a password, a secret question, and a secret answer.
11. Select Next and then press A.
12. Enter your first name, last name, phone number, and contact e-mail address.
14. To accept the terms, choose Accept and press A.
15. Pick your Xbox Live membership type.
When creating a new Xbox Live account, you have two basic choices:
• The Gold (paid) account lets you in on multiplayer games on Xbox Live.
• The Silver (free) account lets you download game updates and purchase new content through Xbox Live.
16. Confirm your account type choice (and enter payment details if you chose Xbox Gold).
17. Choose a gamer picture.
18. Choose your level.
19. Decide whether you want to subscribe to e-mail information about Xbox Live
1.make sure if you want to sighn into xbox live you make an xbox live connection test and a media test.
2.make sure if you have a gamertag, it says XBOX Live under your profile name and select recover gamertag.
3. if 1 and 2 do not work try changing console settings and/or change gamertag.