Question about Microsoft Xbox 360 Console

1 Answer

No power to the AC Adaptor

I pluged our Xbox 360 in to the mains and it would not come on, we dont appear to have any power going to the AC Adaptor. We have power from the lead as we have tried a friends AC Adaptor,

We contacted our local Games store and they said they dont usually blow and that microsoft would replace it. Is this true?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thank you for getting back to me, however I contacted Miscrosoft and explained the situation and they are sending me a replacement.

Posted on Nov 25, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My 360 will not turn on. The power light on the adaptor is red. It stopped and came back a week ago but the power adaptor was making a weird whirring noise. Is it the Console or the power adaptor?


If the power adapter for your Xbox 360 is red and your console does not turn on, you may want to follow this guide.

http://support.xbox.com/en-US/xbox-360/system/xbox-360-no-power-solution

Aug 10, 2015 | Video Game Consoles

1 Answer

Red light on ac adaptor on xbox 360


You need to replace the laser you can go to www.llama.com for tutorials

Feb 26, 2013 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont turn on al all(not rrod)


Have you fully unplugged it and as in the mains from the adaptor, adaptor from the 360 etc? then re-plugged it?

If this does not help then i think you may need to visit http://www.xbox.com/en-GB/support

Oct 29, 2009 | Microsoft Xbox 360 Console

1 Answer

The ac adaptor light is permanently red


Hook up the ac adaptor and make sure the other end is not plugged into the xbox 360. if its still red then your ac adaptor is bad. If its still green then plug the other end into the 360 and if it turns red then that means the mainboard inside the 360 is bad.

Jun 06, 2009 | Microsoft Xbox 360 Console

1 Answer

Turns off immediately after turning on.


Try another known working ac adaptor and if you get the same symptoms then you know the system is bad, if the symptoms go away then you know its a problem with your original ac adaptor.


Jun 02, 2009 | Microsoft Xbox 360 Console

1 Answer

AC Adapter on !ORIGINAL! XBOX (not 360)


this could be the case if you need to replace the ac adapter its called a figer of eight mains lead, but the problem could be something Else if you have lots of plugs on one socket this could case a problem with a short surge ruining to the xbox and popping the red button out try using the box on one power point on its own with nothing Else even if this means running an extension cable from the hallway or kitchen, if it pops again then look at the mains lead. if it does not pop is ur power point (plug/s where you have the xbox pluged in). i hope this help cheers

Feb 06, 2009 | Microsoft Xbox Console

4 Answers

3 red lights on my xbox 360 please help


Hey cozierterry,

While this may be an indicator that something is wrong with your Xbox 360, there are a couple of things that you may want to consider before seeking additional assistance.

According to information provided by the manufacturer, the light on your Xbox 360's power supply should still light up green even when the console has encountered a three red light problem. If the light on the power supply isn't green, you will want to take different actions based on what color is displayed. If this light is red, the AC adaptor may either be defective or has recently overheated. If the light is orange, you may need to double-check all cable connections are secure. If the light on the AC adaptor isn't lit, the AC adaptor may need to be replaced.

Alternatively, you may want to try turning the Xbox 360 off, then pressing the power button again roughly 10-15 seconds later. If the unit powers on normally and the three red lights disappear, the system may simply have needed to be reset.

Should the problem persist however, you may need to speak directly with Microsoft for further assistance, as three red lights often indicate a hardware failure that requires repairs. You can reach Microsoft's toll-free Xbox support hotline at 800-4MY-XBOX (800-469-9269), or you can always request service through the Xbox website:

http://www.xbox.com/en-US/

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jul 28, 2008 | Microsoft Xbox 360 Console

1 Answer

X box has red rings


Hey thepaper1,

While this may be an indicator that something is wrong with your XBox 360, there are a couple of things that you may want to consider before seeking additional assistance.

According to information provided by the manufacturer, the light on your XBox 360's power supply should still light up green even when the console has encountered a three red light problem. If the light on the power supply isn't green, you will want to take different actions based on what color is displayed. If this light is red, the AC adaptor may either be defective or has recently overheated. If the light is orange, you may need to double-check all cable connections are secure. If the light on the AC adaptor isn't lit, the AC adaptor may need to be replaced.

Alternatively, you may want to try turning the XBox 360 off, then pressing the power button again roughly 10-15 seconds later. If the unit powers on normally and the three red lights disappear, the system may simply have needed to be reset.

Should the problem still persist, you may need to speak directly with Microsoft for further assistance. You can reach Microsoft's toll-free XBox support hotline at 800-4MY-XBOX (800-469-9269), or you can always request service through the XBox website:

http://www.xbox.com/en-US/

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jul 25, 2008 | Video Game Consoles

2 Answers

Three red lights come up when i turn my xbox 360 on


Hey dead end,

While this may be an indicator that something is wrong with your XBox 360, there are a couple of steps that you can take before seeking additional assistance.

According to information provided by the manufacturer, the light on your XBox 360's power supply should still light up green even when the console has encountered a three red light problem. If the light on the power supply isn't green, you will want to take different actions based on what color is displayed. If this light is red, the AC adaptor may either be defective or has recently overheated. If the light is orange, you may need to double-check all cable connections are secure. If the light on the AC adaptor isn't lit, the AC adaptor may need to be replaced.

Alternatively, you may want to try turning the XBox 360 off, then pressing the power button again roughly 10-15 seconds later. If the unit powers on normally and the three red lights disappear, the system may simply have needed to be reset.

Should the problem still persist, you may need to speak directly with Microsoft for further assistance. You can reach Microsoft's toll-free XBox support hotline at 800-4MY-XBOX (800-469-9269), or you can always request service through the XBox website:

http://www.xbox.com/en-US/

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jul 24, 2008 | Video Game Consoles

1 Answer

3 red lights


Hey meddman,

While this may be an indicator that something is still wrong with your XBox 360, there are a couple of steps that you can take before seeking additional assistance.

According to information provided by the manufacturer, the light on your XBox 360's power supply should still light up green even when the console has encountered a three red light problem. If the light on the power supply isn't green, you will want to take different actions based on what color is displayed. If this light is red, the AC adaptor may either be defective or has recently overheated. If the light is orange, you may need to double-check all cable connections are secure. If the light on the AC adaptor isn't lit, the AC adaptor may need to be replaced.

Alternatively, you may want to try turning the XBox 360 off, then pressing the power button again roughly 10-15 seconds later. If the unit powers on normally and the three red lights disappear, the system may simply have needed to be reset.

Should the problem still persist, you may need to speak directly with Microsoft for further assistance. You can reach Microsoft's toll-free XBox support hotline at 800-4MY-XBOX (800-469-9269), or you can always request service through the XBox website:

http://www.xbox.com/en-US/

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 11, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

27 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...