Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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The freezer goes into a defrost mode, everything thaws then

Freezes again, what are we looking at, how can i fix it.
is it something i can do or do we need to call a tech out

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Most likely the defrost timer is going bad... staying in defrost mode too long replace it (is located under cover where temp controls are on most brands)

Posted on Nov 29, 2008

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All my food thawed in my freezer. Is it just defrosting or is it broken?


Most newer freezers have self defrosting. But it will not thaw out the food at all. For it to thaw completely in 1 day, the compressor did not come on at all. I would first check the fuse or circuit breaker in your home. Many different issues could cause the same result of the freezer not getting cold at all. Defective thermostat, defective compressor, refrigerant leak or loose wiring at connection points. It could possibly be stuck in the defrost mode too.

Oct 30, 2015 | Refrigerators

1 Answer

Refrigerator/freezer won't stay cold.


With the defrost timer being replaced already it sounds as if the repairman is not looking at the real problem. Unit works for 2 days then things start thawing. Hint Hint... it is not defrosting. There is a heating element inside the freezer section attached underneath the internal tubing that melts the ice every 6 to 8 hours via the defrost timer depending on the defrost timer installed. To prove that it is not defrosting..... just unplug the unit and place a stand fan blowing into the freezer for about 90 minutes. I would bet that once you plug it back in it wil work for 2 days and the problem once again repeats. With 2 calls on the same unit and you still have the same problem I would be calling the service people back and demand they fully troubleshoot the defrosting element and thermostat. Personally this is an unstatisfactory performance of an in home service by a repairman. With the exception of a new part if required, they should wave any labor and service call fees.

Jan 02, 2010 | Whirlpool Refrigerators

2 Answers

Freezer coils freeze up then frig warms


this is more than likely a defrost sensor or timer that is not allowing the fridge to go into a defrost mode.you could also have a problem with the thermastat the allows the fridge to run for longer periods of time.

Sep 19, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

Appears to go into an extended defrost cycle.


Sounds like your freezer has a bad defrost thermostat ( bimetal ) or bad #4 and/or #5 thermistor . This bimetal , has a high temp rating of 140 degrees , which means , when it gets to 140 behind the panel , it will cut off the defrost heater , to keep ice and food from thawing . The thermistors , tell the main control board the temps , and it decides when to restart the cooling process . I would check the thermistors by the digital controls , in the test mode , or have a technician check them for you .

Sep 12, 2009 | GE Refrigerators

1 Answer

Freezer coils completely frost (freeze) up--refridgerator warms


Sounds like the defrost timer or something in the defrost circuit. Sears has a complete model number system that is confusing I know. Sears made it that way. Not sure why but look around the cold food door while open and look near bottom on the frame just above the kick plate. The number looks like this, (model No. 253.64802400 for example) Find that number and we can go from there, Thanks, Sea Breeze

Jun 11, 2009 | Kenmore Refrigerators

1 Answer

Coils in freezer freezing up


The defrost heater is bad . remove the back cover - defrost annd fix it.

May 07, 2009 | GE Refrigerators

1 Answer

Refr/freezer alternately gets too cold and thaws


My first thought: defrost timer which shuts off the compressor and turns on a heater in the freezer is sluggish.  I'd change it out.

Nov 15, 2008 | Amana Refrigerators

1 Answer

The freezer isn't freezing and the refridgerator isn't staying cold. i unplug it to defrost it and it will work for about a week ten its the same thing all over again


guff21, you have a problem with defrost cycle.
3 things, defrost heater, bi metal, and timer. either one of the three goes bad, same problem appears.

check the defrost heater by resistance. it should have a resistance
check the timer if it is turning and tunning and transfering from cooling mode to heating mode and vice versa.
you can only check the bi-metal if its all frozen up. the bi-metal is close at freezing temperature and opens at thaw themperature.

i hope i was able to solve your problem.

Jul 08, 2008 | Refrigerators

1 Answer

We have a side by side maytag plus refridgerator freezer that has frost on and behind the back panel of the inside of the freezer. Everyting started to thaw. This happened to us before and we were told...


Unplugging and letting it completely thaw out is not the answer to your problem in the long run. You have a problem in the defrost system. These problems are normally cause by the following; The defrost timing device has failed. If it is a timer it can normally be located near the temperature control area. It will have a hole in the plastic cover through which you can access the clutch head screw. Turn the screw Clockwise very SLOWLY until you hear one audible click. that will put the system into the defrost mode. Wait about 25 minutes and the defrost of the freezer coil should happen. If the system does not restart and defrost happens, turn the timer again one audible click and the system will restart cooling. (Replace the timer). If the system restarts after the time period and defrost does not take place your problem is in the heater or defrost thermostat. Back wall must be removed inside the freezer to access these components.

Jun 29, 2008 | Refrigerators

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