Question about Gateway Computers & Internet
More information please. What is happening? Tray doesn't open? Not seen by Windows? Error messages? The more information you can give, the more likely someone can help you.
Posted on Nov 24, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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Optical drive problems
NOTE: High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Problems writing to a CD-RW or DVD+/-RW
CLOSE OTHER PROGRAMS - CD-RW and DVD+/-RW drives must receive a
steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the drive.
refer to the manual , click this link http://support.dell.com/support/edocs/systems/ins1721/en/om_en/pdf/GU051A03MR.pdf
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