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Fisrt off please hold down the 8+C buttons together, there will show a error code in the copy quantity display.
Now not knowing what the error code is, i am going to hope that it is C44 that is the most common
error code on the E163 machine. If it is C44 please do the following.
Switch off the machine.
While holding down 0+8 buttons, switch on the machine.
When ad shows on the display, input 400 then press the start button.
If the value is not 0, input 0 button and press the interupt and energy saver buttons to save the change.
Switch off the machine wait awhile and then switch the machine on again.
The problem should be sorted out.
If the error code is not C44 you will have to let us know what the error code is, by holding the8+0 buttons down together.
C44-Heater abnormality after abnormality judgment: The temperature of the fuser roller has exceeded the range of control or does not even reach the range.
can try going into (08) mode by holding 0 and 8 while turning on the
copier. Once the copier starts up key in 400 and press start, input "0"
and press interrupt. Try rebooting the copier, if this doesn't clear
that call for service then you are going to need to get work done on