Power cord won't retract all the way all the time.
I was wondering if I have to take the machine appart to get to where I need oil on the cord retractor part or if I can do it externally some how. If I had an exploded view I could figure it out myself, but no luck. I would appreciate any help. Thank you,
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With all that's involved in replacing the cord and potential cord reel damage, it's more cost effective to just have the entire cord reel, complete with new cord, replaced. Less time consuming thus less costly to you. Hope it helps!
You will need to take the machine apart to correct this. Open the front of the canister
and remove the bag. As you are looking
at the front of the unit, there are two vinyl covered strips that run
the length of the unit. Pull forward on these strips and then pull out
so that the vinyl separates from the plastic underneath. Now grab the
plastic strip with a pair of needle nose pliers and pull towards the
front of the canister. These can be tough if the machine has never been
opened up before, but pull as hard as you need to, to slide the strip
out. Once both strips are out, turn the machine over, pull out on the
sides of the bottom of the unit, and lift up. The bottom should come
relatively easily, and everything will be exposed. Now, assuming that the cordwinder isn't damaged, you should be able to wind the cord in by hand. Once it gets started it may start to retract automatically. Usually the spring just gets in a bind against the housing when it's over extended, and rolling it in by hand a little will free it up. Good Luck!!
JUST LIFT OFF THE TOP HALF. CAREFULLY REACH IN FROM THE LEFT SIDE AND DISCONNECT THE CLEAR PLASTIC HOSE THAT IS ATTACHED TO THE "DIAL" ON TOP OF THE MACHINE. THEN LAY THE TOP HALF OF THE MACHINE TO THE RIGHT. DON'T DISCONNECT ANY WIRES. YOU'LL HAVE TO HAVE A NEW CORD WINDER (LOOK ON E-BAY). THE MOTOR AND CORD WINDER ARE ATTACHED TO EACH OTHER BY WIRES AND CAN BE LIFTED OUT OF THE CANISTER.EVERYTHING YOU DO JUST REMEMBER THAT ALL OF THESE PARTS ARE ATTACHED TO EACH OTHER BY WIRES. THE ONLY WIRES YOU'LL NEED TO DISCONNECT ARE THE ONES ATTACHED TO THE CORD WINDER ASSEMBLY. THEY JUST PULL OFF, NO TOOLS ARE NEEDED.
QUITE FRANKLY THIS IS A ROYAL PAIN AND YOU'LL PROBABLY WISH YOU TOOK IT TO A REPAIR (AERUS/ELECTROLUX) SHOP. IF YOU DECIDE TO DO IT YOUR SELF TAKE PICTURES OF EVERY STEP...'CAUSE YA GOTTA PUT IT ALL BACK TOGETHER.
The trim pieces along the sides just pull off seperating the two housings. The back portion where the retract drum is is held by two plastic tangs on top inside. use a screwdriver to pry the ring down to dislodge the tangs. the bottom part will lift off. remove the front part using two screws just below the hinge. the retract has a long coil spring wound around a free spinning hub.
there are two "tangs" inside that engage a ratchet-pawl assembly. you'll need to rotate the drum to rewind the spring onto its hub.
I had a problem with my K1 Komfort model which sounds similar to this. I initially thought the cord was too short but the machine wouldn't give out anymore and retracting was difficult. A Sebo engineer/helpline told me to pull roughly on the cord, of which I did and was rewarded with 2 metres more than what I thought I didnt have! So, perhaps if your machine isn't retracting properly, give the cord a rough pull with gloves on, or a strong grip - the cables on the K series are notorious for stopping up. Afterwards wipe the entire cord down with furniture polish; it will retract much more quickly.