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Thats the message you get with a corrupt install or registry error. You should try an uninstall, then use something like Advanced System Care to clean up your registry. While you're at it do a scandisk to correct file errors reboot the PC and try installing again.
Try creating a normal CD-R for example just a picture using windows transfer which is simply double clicking your CD drive icon in my computer dragging a picture on to it then burn the files should be on the left, if so then your burner should be fine. I Would suggest using NERO to burn DVD's
Use Ctrl-Alt-Del and use 'Task Manager':
- Under the 'Applications' tab, you will find all the 'application' that are runnning.
- Under the 'Processes' tab, you will find any processes that is running and if you sort the 'CPU' column by clicking on it, it will show any processes that is grabbing your computer resources.
In your case, I would suspect that you have 'AUTOPLAY' enabled and each time you insert a Music or DVD movies, it is trying to run a program like Media Player or DIVX player: if prompted, just tell your machine to do nothing or go into Windows Explorer.
Hope it helps.
This would be Known As A conflict, ( With I.Player )
Why Don,t you try installing Another CD Burning Program. Neros Not The Only One.
Try Roxio Easy CD/DVD Creator, Or Look On The Internet For Burner Software For Download.
Did you try axcessing the drive manually ??? Start > My computer > D:(you cd drive),, If it doesnt show up then the drive may be damamged. If it does you just need to associate the .ext with a program. Double click on the drive if a option box doesnt open up, you should see the audio files.. just right click on one and select properties. You should see the program the file is associated with. Just click change and select another program.
I imagine that it's trying to uninstall the older version to install the newer one, which it can't. NOTE: This is a desperate step. Delete the Cyberlink folder in C:\Program Files\; Go to Add/Remove Programs and attempt uninstall - it will say it can't uninstall, and ask you if oyu want to remove it from the program list. Click yes. Go to start->Search (or Find) and search for Cyberlink (make sure that Hidden and System files are being searched). Delete all Cyberlink files. Do the same, but with PowerDVD. Download and run CCleaner. Attempt to reinstall PowerDVD.
I think your DVD burner is faulty and requires replacing, as they are very innexpensive to replace as you wili probably know,so don't waste too much time trying to solve it.
It isnt the decoder as thats a peice software
that comes in certain burning programmes,
the laser is able to read cds as the tracks are wider apart than dvd's and are easier to read.
The drives dont last as long as they used to because, keeping the price of burners down, like anything else means cutting corners and costs and in burners cases as was the case with PS2's the lasers are cheap and soon fail.