Question about Aurora Electronics AS1018CD Shredder

3 Answers

I cant find parts for my aurora as1018cd papershredder

It is a nylon gear with a steel gear attached to it,directly drives from motor

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  • JC45 Jan 18, 2009

    I have same problem but can't get unit apart after removing the 6 screws.

    How did you get apart?

    Tnx

    JC


  • wayne lanham Apr 11, 2009

    This may help me too. Thanks.......Jayell2

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3 Answers

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This is how a got my hard to fine gear!

Contact Michael Business Machines for your local dealer 1-800-223-2508

Good luck, Tom

Posted on Mar 27, 2009

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Aurora's post says "please contact us" ... I did. I asked the gal that answered the phone to speak to someone that could talk to me about how to repair the constant on problem... she asked what model it was and when I told her she said oh, the ....... and started describing a completely different unit and said we don't make that one any more ... it's not repairable... I tried to tell her that's not what mine looks like and she said ... doesn't matter we don't make it anymore... This is the first mfg I've ever called where the telephone operator handles tech service... I bet she builds them at her desk in between phone calls too! Not the least bit helpful!

Posted on Aug 18, 2010

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Here is the Company HQ wb site:
http://www.auroracorp.com/troubleshooting.html

The troubleshooting section indicates that they will provide repair parts.

Hope this helps

Posted on Jun 28, 2009

  • omi1 Jun 28, 2009

    Contact Us If your question was not addressed in our Customer Service section, please contact us.
    Email us with questions or comments about our products or website, 24 hours a day, 7 days a week. info@auroracorp.com

    Mail comments or questions about our products or website to:

    Aurora Corp. of America
    Attention: Service Center
    3500 Challenger Street
    Torrance, California 90503 USA

    Phone: Call our customer service center from 8 a.m. to 5 p.m. (PST), Monday to Friday

    * Toll-free phone (USA only): 1-800-327-8508
    * International only: 1-310-793-5650

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  • 610 Answers

SOURCE: Nylon drive gear worn on one side

I have been told by the manufactutere that they do not make any replacement parts for their shredders. If it is less than a year old they will replace it.

Posted on Jun 21, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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