Question about Maytag Neptune MAH5500B Front Load Washer

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Door won't unlock on neptune mah8700a

How do we get the door to unlock?

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  • Debbie1929 Dec 10, 2008

    washing machine was not spinning very good clothes were still wet. put in another load and stopped doing anything with 27 minutes left to go. now the door is locked and i cant get the load to finish nor can i open the door to get the water out. what do i do?????

  • nursewithahe May 11, 2010

    "nd" on the digital display. front loader Neptune door won't unlock.



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  • Maytag Master
  • 2,651 Answers

You can take the 4 phillips screws out of the corners of your soap dispensor, the lid of the dispenser willlift up and youll see wrapped around in there eitehr a floresent green or orange plastic wire. that is a manual release cord for the latch assy. this will allow you to get your clothes from the machine,

Posted on Nov 25, 2008

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Maytag Neptune MAH8700A tha detergent drawer is filling up with water and running out of the drawer onto the floor not going into the tub.


see this causes and fix it. God bless you
Belt, Water Pump If the washer won't drain the pump belt might have broken or might have worn out. Check the belt and replace if it shows signs of excessive wear.

Drain Pump If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.

Clogged Pump or Hose If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.

Drive Belt If the washer won't drain, should check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't drain properly, if at all.

Lid Switch Assembly If the washer won't drain the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't drain the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Drain Hose If the washer won't drain water check the drain hose. Be sure the hose did not get kinked behind the washer. Also, remove the hose from the pump and check it for obstructions.

Coin Trap If the washer won't drain the coin trap may be clogged. This washer is equipped with a device near the water pump called a coin trap. The purpose of this device is to trap any foreign materials that make their way down the drain. Normally, the coin trap can be accessed through an access panel. It is designed with the homeowner in mind and is normally easy to clean out.


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Washer Flashing Error Code ND; door won't open after turning washer off


Hello,

The ND error code means NO DRAIN. ,

The usually reason the door remains locked once the cycle is over is because the filter screen on the drain pump is blocked so not all the water could drain out...the door lock is tied into the pump and until the pump tells the control board that the wate r is out the door will not unlock. This tip i wrote will show ya how to take apart the washer to clean the filter on the pump.
http://www1.fixya.com/support/r10121384-check_when_duet_washer_door_locked_after



GENE

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1 Answer

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Hello & Welcome to FixYa

E3 is a locked hall sensor fault and is displayed when the machine control is attempting to drive the motor but is not seeing any tach response and the motor won't move. You can check for any loose wire connections before replacing the motor control board/motor. Please get back to me if you have any other questions.

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HI - UNDER THE CORNER OF THE SOAP UNIT YOU WILL FIND A GREENISH YELLOW NYLON - PULL ON THAT TO UNLOCK THE DOOR.

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It sounds like a door switch problem, I have seen where they break loose from mount and door pushes switch inside. or the switch my be faulty and showing open all the time. I think u can reach the switch through the top of the washer two screws in the back will allow the top to slide back and up to remove.

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1 Answer

Washer


Sounds like you need to replace the door switch

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