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My printer is not printing hp psc 1401 - Printers & Copiers

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Try unplugging printer USB and reinstalling printer software from disk.

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1103491&lc=en&cc=us&dlc=en&submit.y=10&submit.x=4&lang=en&cc=us

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if you get in troubles, follow the instructions below to reset and reinstall drivers:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website, or use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:some printer does not work on Vista, if you do not find any driver download for Vista on your model page, that means your model is not Vista compatible.

Posted on Nov 24, 2008

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