The answering system works but only if you are not talking on the line. If you are having a conversation the phone just rings & dose not take a message? Can this be changed & if so how? I have my own message recorded. It is a WDSS 5335 +3
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The KX-TG2313 isn't an answering machine. It will ring until you pick up, an answering machine or voicemail system picks up, or the caller hangs up.
To change the ring count, refer to the documentation for whatever answering machine or voicemail system you have on your phone line. If you require further assistance, please add a comment to this question and identify the answering machine or voicemail system.
The 6041 isn't an answering machine. It will ring until you pick up, an answering machine or voicemail system picks up, or the caller hangs up.
Please refer to the documentation for whatever answering machine or voicemail system you have on your phone line. If you require further assistance, please add a comment to this question and specify the answering machine or voicemail system.
If this is forwarding to the answering machine on YOUR phone, from the intercom dial *713xx where xx is a number of seconds. I think by default it's using the system number of 40 or 45 seconds. Try 24 for 4 rings (or multiply the number of rings by 6 and you get seconds).
If you're talking about SYSTEM rings before the VM, it's a different story and it requires system programming.
If you are talking about an answering machine it may be similar to the problem I had with the wireless home phone with answering machine not taking
messages when had the answering machine set to 12 rings before
answering. Found the sim card (my wireless system) auto response would
answer first. Fixed it by reducing time to 6 rings and answering
machine now comes on first. This might resolve it for you.
One thing to try and take note of is when the message does pick up on the "two ring" message present part do you hear on your side two full rings before the pick up? It may be that the primary ring starts on the home side as does happen sometimes with VOIP service. If you are only hearing 1 or 1 1/2 rings before the message picks up then you might try hanging up after the second full ring thus knowing no messages are present and it should overcome your problem.
Even though the plug that plugs into the wall on an M-7310 looks like the same plug that the answering machine has, it's function is completely different. The information passed on the single pair of wires is enough to make a 24 button 10 button or 8 button system phone work, has no ringing voltage or dial tone for a single line device like your answering machine.
A Nortel system has ports that have that information, but most likely the answering machine was installed BEFORE the phone system lines, which means it only answered the first line.
Try plugging your answering machine into the EXACT location it was before.