Question about Cameras
My daughters Sony Cyber-Shot had the same trouble and I read that many times it is caused by foreign matter getting in the lens gearing. 1st suggestion was to hold the camera firmly in one hand and hit one side into the palm of your other hand. Do the same with the bottom, other side and top. Also spray a jet of air into where the concentric lens parts rotate when it opens. Use some judgment, do not hit on a hard surface or spray directly into the glass lens itself, or try to force any movement.
By combining these actions repeatedly I was able to get the camera to first open up and then zoom properly, just as other Sony customers had, Yea ! I then remembered that she was at the beach the day before so when I gave it back to her I guessed that she dropped it in the sand. She had of course.
Good luck, it worked for me
Posted on Nov 24, 2008
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Posted on Jan 02, 2017
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