Question about SanDisk Sansa e200 MP3 Player

1 Answer

Hanged I removed my Player from my PC directly i.e. ddn't remove it safely...so now whenever i switch on my player it is showing refreshing database and after some time a black screen appears....when i attach the player with my PC it doesnt detect that hardware please kindly tell me what should i DO??

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  • rick_minett Nov 27, 2008

    My problem is similar, though not exactly the same. I jus purchased this product. When I attach the player to my PC it seems to detect the hardware (get a pop-up window announcing new device attached) but then Windows doesn't seem to be able to connect to it. Device doesn't show up anywhere. I then get another window pop up saying that Windows cannot detect device and hardware may be defective. I've tried connecting to two PC's ... same behaviour. I've taken product back to store and got a replace in case player was defective. Same thing again on second unit.



    Did I just happen to get two defective players, or am I missing something. I had a previous 2GB Sansa player and it worked like a charm. Just plugged it in and device was available to load music.



    Any ideas?

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First, uninstall all Sansa-related software that is installed on your computer. Then, I would load the version of the software from Sandisk's website - it is more up to date than the installation CD. After installation, replug your mp3 player into the computer and try again.

Posted on Dec 01, 2008

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1 Answer

I was updating my Sansa e250 player while connected to my computer (windows xp), and then when I disconnected it (using the "safely disconnect hardware button), the usual message appeared on the Sansa --...


You will need to get your player into Recover mode.

1) Move "Hold Switch" to "Hold"
2) Press REC switch and power on switch untill the display shows "Recover Mode"
3) Then connect your player to your PC. The player should now show up as a removable drive.
4) Open "Notepad" on your PC and save an empty file named sansa.fmt on that removable drive.
5) Safely remove the drive and move "hold" switch to "No-Hold"
6) The display should say something like "formatting"
7) Then your Sansa will restart in MTP mode.

May 14, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

(Sansa 2.0 GB e250R) Player shows an empty database...


DO YOU GO TO YOUR COMPUTER ICON ON YOUR COMPUTER AND THEN PLUG IN YOUR SANDISK SANSA AND THEN DRAG YOUR SONGS TO IT BECAUSE THAT IS WHAT I DID AND IT WORKED

Apr 15, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh Database


Firmware upgrade needed most likely:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 06, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database (frozen )


Connect your mp3 player to your PC then turn it off by holding power button until it shuts off, switch the hold switch to HOLD then press and hold the REC button on the side until the mp3 player shows a black screen and your PC shows that it found a 16mb removable media, now download the file from the below link. Run it and it should fix your problem, but note that all your files will be erased.
http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

Jan 22, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Refreshing database


perform recovery mode on the player and connect the player to thec omputer. when it is connected and the player is detected as a removable disk drive namely 16MB Format. Create a file inside the drive named sansa.fmt and that would format the player and remove any corrup files that you may have transferred to the player.Recovery mode is Hold Switched Enabled+Record Button+Menu button.

Dec 12, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

"Writing" prevents Safely Remove


Yeah - it keeps trying to transfer those songs to the player - it can't read directly from the location, but the processer knows its there; it doesn;t know what to do with it - so it';s stuck; delete the recordings, dude

May 28, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Freeezing


Hi. The symptoms you described may be due to corruptions in the player's music database (this player maintains an information pool on the music files you download to it). To resolve that, you would need to delete that database and let the player re-create a new one. To delete the corrupted database, let's do this: Step 1: Switch your player to MSC mode Step 2: Browse the player in "Windows Explorer", and look for the folder named "System" and/or "Data". Note: if you can't locate these folders, your Explorer may be configured to "Hide" system files and folders. To change that, please go to "Tools" on the menu list on the Explorer window, then choose "Folder Options". This will display a Window arranged in tabs. Select the "View" tab, find the "Hidden Files and Folders", then choose the "Show Hidden Files and Folders" radio button Step 3: Under the "system" or "data" folder on the Sansa E260, look for this file and delete it: "PP5000.dat" Step 4: Safely remove your Sansa E260. Then power it on. Your player will now either display "Rebuilding Library. Please Wait" or "Finalizing Update". Either way, it would re-build the database and hopefully resolve the error your player is encountering. I hope this helps. I love the Sansa E260!!

Mar 15, 2007 | SanDisk Sansa e260 MP3 Player

7 Answers

"refresh database failed" how do I do a database refresh?


i have the same problem ... refresh database fail .. i can put songs on the player but it doesn't show them or play them :-( HELP!!!!

Nov 15, 2006 | SanDisk Sansa e260 MP3 Player

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