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My hp pavillion a1013w does not let me update drivers.

I have an hp pavillion a1013w and need to update drivers but every time I try it tells me I need to be logged as an administrator , and I am the administrator. can u help me please !!!!!

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  • skellner3 Nov 26, 2008

    I am using XP . I'm the only one that uses this computer nobody else has access to my computer. I know the password and I am 100% sure that I'm the administrator.

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    are you using XP or Vista?

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Someone uses your computer and create a user accout. Please check this.
Follow this simple solution:
1. Restart your computer
2. Press F8
3. Select to start your computer in SAFE MODE
4. Press Yes whenever you ask something
5. Go to Start-Setttings-Control Panel-User Accounts
6.Change everything, the user name and password

Please don't forget to rate this.......

Posted on Nov 24, 2008

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Please make sure that you are logged in as computer administrator. If you are not sure then go to User Accounts under Control Panel, Create a new user, set the user type to Computer administrator, logoff and log in to the user account you just created. Then try your procedure again.
If you still cannot update your driver then there is a possibility that your computer is infected with a virus. In that case, Try scan your pc with the antivirus of your choice and then try the update again

Posted on Nov 24, 2008

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