When I turn the knob to make expresso it just sounds like it is pumping, I turn to steam and it just makes a vibrating noise. I have taken the water tank out and put back in but does the same thing. There is not even any moisture at all any where so no water at all is coming through. This was bought by my daughter from my birthday and shipped to me so is disappointing that I can't get it to work. Can you give me some tips or what might be wrong?
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The steam function and the expresso use the same elements to create the steam but the valves will direct the steam to the expresso unit or the steam arm. Most likely you have a faulty valve. In most cases the valve will not open until the pressure gets to the right level. If you are just getting hot water out of the steam arm instead of steam via the expresso unit it most likely means that the valve is faulty. The valves can be replaced but is not easy. You will need to have the unit serviced or you could try to replace the valves. Make sure the flow meter is working before you replace the valves. You can check the operation of the flow meter by running the hot water cycle and making sure that you get the right amount of hot water. Good luck!
Your are propably need to prime the machine. This mean that air blocked in the machine and need to get out and fill all pipe system with water.
To do this you need to warm up the machine and turn the hot water knob so you will get one cup of hot water from the steam wand. After that try to get some water from the coffee head without any coffee in the filter handle. Now the machine is ready for coffee again. You will need to prime the machine very often so try to remember the procedure. This will happen again usually after you use the steam process and this normal for your machine. http://www.fixya.com/support/r5772014-saeco_gaggia_spidem_ventilate_prime
There are a couple of things. 1. Your pump is not primed. Open the steam knob and push the middle switch. 2. Your intake hose is pinched or not connected to the pump, or your intake hose is not in the water tank.
You must press the hot water/steam button to make sure it is set on hot water. The chugging noise is the pump slowly putting water through the steam boiler for steaming. When you open the steam knob make sure it is all the way open, you will hear the microswitch click when you reach full open(test it out with the machine off). Red light also means heating and low on water, since you are using all the steam faster than it can make it hence the red light.
If when you installed the new pump and turned it on and made loud vibrating sound but not pumping any water through what you need to do is when you turn the pump on open up your steam valve turning the steam knob. Usually it is just an air lock and this should allow the air out and water to flow through. When water comes out of the steam arm, close it off and water should then come out the group head as normal. If you try this and nothing happens you either have a build up of scale which you just need to try to flush a good descaler (Puly Baby Powder) through your machine or the pump you got is faulty.
This is a very loud machine. Here's the normal operation: You turn it on, and wait a few minutes for it to heat up, at which point the heating light will go off. Then make sure the function knob is turned to coffee, and it will start brewing. At first, it will make a short (loud) sound and then stop for a second. The purpose behind this is that the machine is pre-wetting the coffee, so that steam can more easily shoot through it in a couple of seconds. Then the loud noise will start again and run continuously until you turn the function knob back to the center. So, the sounds you were hearing were normal. There is a delay between when you hear the sounds and the water starts flowing out. If the coffee is pressed down (tamped) too hard, that delay will be longer. Hope this helps. You made a much better choice purchasing this machine rather than the more expensive EM-200, in my opinion.
I too am having a similar problem with my breville espresso machine. Whereby i used to be able to froth the milk with no problems but these past couple of days, the steam button light is illuminated, when i turn the knob to steam the milk, the steam button's light goes off and the hot water gets illumintaed and all i get is hot water. It also does not make that thumping noise it usually does just before the steaming begins. Please help!
I have tried clenaing it, letting the hot water run for a few minutes (not just seconds) but still the issue isn't resolved. I am thinking about taking it back to the manufacturer as it is still under warranty. Only prob is they are on the other side of the state :o(
Try opening the frothing valve by turning the dial and force water through it instead of steam by pressing the middle, coffee button. You may be experiencing vapor lock. Once the water comes through the steamer valve, turn the steamer knob off and release the coffee button. Then try the steamer button with the steamer dial open. This may do the trick.