Question about Norton Internet Security 2005 (37648246941) for PC

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First download of updates to big for landine and times out?

Hi can anyone help with this one, I am installing this programme on a friends computer, it was purchased with the system but he did not install it for some time. When we try to do a live update the size of the updates is so large that the connection drops out and we have to start all over again, unfortunately he does not have broadband. I have tried contactuing symantec from my computer but it won't give me any access to support because I dont have the product on my computer? I need to find a way of downloading the updates or getting them on disk, does anyone have any ideas? Any help would be appreciated

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  • Christina Mason Dec 31, 2006

    I have tried to look at Norton website from my own computer but it knows I do not have its software on my computer and will not allow me to download the updates from here. It is the full package but he did not install it when he first bought the system although it is stiull in date. Other than asking Norton for updates on disk I am not sure how I can help but this muss happen frequently with buyers not on broadband.

    Thanks for you advice

    Tina

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A simpler way is to download the intelligent updater and install it on your friends system. after installing intelligent updater, you can update it again the the filesize will be smaller now and you wont drop out.

Posted on Aug 31, 2008

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Before going through all this you should check to see exactly how long your friend?s license is good for. Unless he upgraded at the time of purchase most of these preinstalled protection suites that are only good for 30 days or so. If that?s the case you?re probably better off purchasing something at a store and avoiding the problem altogether. If the license is active long enough to make the effort worthwhile the best option is to get to a machine that has broadband, get the full download, save to CD and take that to your friend?s house to install. If you don't have access to broadband then the only remaining options are to contact Symantec for a CD but they'll charge I suspect. Let us know how things work out.

Posted on Dec 30, 2006

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Posted on Jan 02, 2017

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