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Unable to establish two-way communication error

I have a HP Photosmart c6180 all-in-one printer. I am running Windows XP Pro SP2. When checking the ink level I get an error which reads"The Computer is unable to establish two-way commun ication with the device". When checking with HP I recieved an answer which indicated that I needed to configure my firewall to take care of the problem. I turned my firewall off and tried again. No Luck. I have checked the connection between the computer and the printer and it is secure. This problem came on all of a sudden with no warning. I have been using this printer for over a year without any problems. Any suggestions? same thing with lexmark printer

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  • tippytoes196 Nov 25, 2008

    I'm not sure if it was the firewall or the Ad Aware but I turned them both off and I GOT LIFTOFF!!!

    TY very very very much. Lisa in W.Va

  • Ricky Ostrom
    Ricky Ostrom May 11, 2010

    Opps, of=or

  • Ricky Ostrom
    Ricky Ostrom May 11, 2010

    Are you using a 3rd party firewall program of the Windows firewall. If both, did you turn both off?




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What kind of cable is being used to communicate?

Posted on Nov 24, 2008

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