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There are a couple of issues that can cause the tray of an internal optical drive to stay closed when you press the drive's eject button. One: there is no power to the drive. If the drive does not show up in the list of discs in the computer, this could be your problem. (In any Windows OS, click Start > Computer (My Computer) or double left click the icon for Computer.) You will need to open the computer and check that the power cable is fully seated and oriented correctly (it won't fit the wrong way). For a desktop, an IDE drive uses a 4 pin power connector. A SATA drive uses a 15 pin power connector. If your power supply has additional power connections for the type of drive, try a different connector. If the power connector has a 4 pin to 15 pin adapter, make sure this is fully seated. (Try a new adapter.) If that doesn't help, make sure that the power supply is providing enough power for all devices. The second problem may be failure of the open/close mechanism.
I recently had an optical drive that slowly had the open/close mechanism fail. At first the eject button wouldn't work when there was no disc in the drive; using the Eject option from the OS did work. Then the OS eject stopped working consistently and it wouldn't eject with a disc in the drive. I used the Emergency ejection option (straighten a paperclip)to check for a problem with dirt in the mechanism or the belt slipping and then put a disc in the drive. Replacing the drive was my final solution. (A new CD/DVD burner is under $20; thus it wasn't worth my time to fix the mechanism on a 5+ year old optical drive.)
Some Lite-On (and related OEM) drives develop this problem early. For these drives, the problem is that the magnet that holds the optical disc in place actually blocks the drive tray. The solution that some find works, is to remove the optical drive and open the outer-case of the unit. (This should be avoided if the drive is still under warranty.) There is a circular section in the case and that is the section that you want to access. Pull out the magnet and make two circles of duct tape just slightly smaller than the magnet. Stick a nail through the center of the circles. (You need the hole to make sure that it still functions correctly. The circles are smaller than the magnet to avoid getting adhesive inside the optical drive.) Stick one of the circles to the magnet (and then put the second circle on top of that). Replace the magnet and close the case of the optical drive. Replace the drive in the computer. Plug in the data and power cables and close the computer back up. Make sure that the data cable is still firmly connected to the motherboard before closing the case. (Note: be careful to stay grounded relative to the computer case when you remove the drive and then replace it.)
The SE-S164L is an external drive, so you may not have given the correct model. Please add a comment with the model optical drive in your computer. Slot-loading drives require a different trouble-shooting routine.
There is definitely a solution for this but you must use a computer to recover the information on that disc. It also depends on the software you are using to recover such information from the disc. My recommendation would be that you start by simply inserting your disc in the DVD Rom on the computer see what happens when you open My Computer on the Desktop then you click on the DVD rom icon to see if the DVD opens. If it opens it means the information on the disc can be read. so you click again on the folder that appears. If you have a media player installed then that media player will play back those video files. These files can then be transferred to the computer then authored by a computer software like Nero. There are many other programs that can do this job. Also such software can open sometimes such a disc if and when the windows operating system's My computer fails to open it.
Hello
1. Press 'SOURCE' repetedely to select 'CD' mode.
2. Press "Open/Close" button to open the drawer.
3. Insert disce and press 'Open/Close' again, and the inserted CD will play automatically. OK.
try blowing dry air by the disc port, to clean the reading eye(pickup),(get a can at radio shack),prices of today put you to think abouth repair or buy a new one, you decide...good luck
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