Question about Sony Cyber-shot DSC-S730 Digital Camera

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Lens Stuck open and wont turn on

I gave my dad a camera for his birthday and four days later it didnt turn on and the lens is stuck open please help me, what can I do to fix this?

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  • sofiakolesi Jan 07, 2009

    lens is stuck open please help me, what can I do to fix this?

  • Floyd Scarlett Jan 28, 2009

    lense is stuck in the closed
    When I turn it on on the screen it tells me to turn the power off and on again I have done that several time but still unable to use camera

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My daughters Sony Cyber-Shot had the same trouble and I read that many times it is caused by foreign matter getting in the lens gearing. 1st suggestion was to hold the camera firmly in one hand and hit one side into the palm of your other hand. Do the same with the bottom, other side and top. Also spray a jet of air into where the concentric lens parts rotate when it opens. Use some judgment, do not hit on a hard surface or spray directly into the glass lens itself, or try to force any movement.

By combining these actions repeatedly I was able to get the camera to first open up and then zoom properly, just as other Sony customers had, Yea ! I then remembered that she was at the beach the day before so when I gave it back to her I guessed that she dropped it in the sand. She had of course.

Good luck, it worked for me

Jmatt

PS Make sure battery is charged :).

Posted on Nov 24, 2008

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Posted on Jan 02, 2017

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