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Computer freezes, unable to move mouse. - Computers & Internet

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  • beaven Nov 25, 2008

    computer is usually very slow to get onto internet, we may have to try several times because the mouse does not respond and it stops whilst trying to do this. The mouse does not move at all. This also happens when we are in other programs as well, for example wordpad. To turn computer off and try again, we try the ctrl alt delete buttons and this usually wont work, so we just turn the computer of using the on/of button. It is very frustrating.

  • beaven Nov 25, 2008

    computer is usually very slow to get onto internet, we may have to try several times because the mouse does not respond and it stops whilst trying to do this. The mouse does not move at all. This also happens when we are in other programs as well, for example wordpad. To turn computer off and try again, we try the ctrl alt delete buttons and this usually wont work, so we just turn the computer of using the on/of button. It is very frustrating.

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    need more info please

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This sounds like a faulty mouse, to test this plug another mouse into the pc and see if you get the same results

regards

Posted on Nov 25, 2008

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Unplug your computer and switch it again and press F8 continuoslly and the safe mode will pop-up and select last known good configeration and press enter.computer freezes, unable to move - e9cb516.gif

Posted on Nov 24, 2008

  • Joel Cruz
    Joel Cruz Nov 25, 2008

    it is time to reformat your computer to install fresh copy of windows

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