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try changing phone to tone dialing . one phone line has been setup for Decadic dialing and the other line may be setup for tone dialing.
If tone dialing is working on one line but not the other then get phone company to change the dialing type on the phone line.
Dual tone multi frequency is the technical name for tone dialing and is more efficient than decadic dialing or pulse dialing.
This means that your phone line is short circuited somewhere.
The technical name for it is Partial line Lockout.
Try unplugging anything connected to the phone line, including modems, fax machines, house alarms etc (as faulty equipment can cause this), then try ringing home again. If it now rings, plug things in 1 at a time and ring each time to see what is causing it.
If it is still an engaged tone with everything unplugged, then the short circuit is on the phone line in the street and needs to be repaired by your telephone company.
That's not a brand I remember, but it's most likely a tone generator from the days when you still found phones with rotary (pulse) dials. Before tone dialing was the standard, if you wanted to use any kind of service (banking, alternate long-distance phone carriers, etc.) from a rotary phone, you needed a dialer to generate the tones. You held it up to the mouthpiece on the handset and pressed the numbers on the dialer keypad. Some of these dialers also allowed you to store some phone numbers so you could quickly dial them if you were using a tone dialing service. As tone dialing has almost completely replaced pulse phones, you seldom see these devices except maybe at yard sales. They have no practical use any more.
1) When the phone is in standby mode, press and hold the caller id/menu key. 2) Press the vol/ / key three times to select Dial. 3) Press the select key to toggle between Tone and Pulse. 4) Press the end key or return the handset to the base unit to complete the setting. The handset returns to standby mode. This phone also has a feature that allows you to use Pulse dialing to make calls, but allows you to switch to tone dialing for automated systems (like “Please Press 1 for English) here are the steps for that: Initially make your call with the pulse dialing mode. Once your call connects, press the */tone key. Enter the desired number. These digits will be sent as tone dialing. Once the call ends, the tone mode is canceled and pulse dialing mode resumes.
If the 900MHZ phone is Model 26928M programming for rotary dial usually goes like below, can't hurt to try on any model.
This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing. The phone is pre-set for
touch-tone use. To set to tone or pulse dialing:
1. Press and hold the program button for two seconds. You will hear a beep.
2. Press the *tone button to select Tone Dialing or press #pause to select Pulse Dialing.
3. Press the program button again. You will hear a confirmation tone.