Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive Logo
Mark Levy
Mark Levy Posted on May 20, 2012
Answered by a Fixya Expert

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Drive no longer powers up

Tht drive used to work but now the power light coes on erratically if I wiggle the USB end of the connection cable, then goes off a few seconds later. The drive isn't recognized as connected by computer (macbook 1,1),

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Anonymous

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  • Master 821 Answers
  • Posted on May 20, 2012
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Joined: May 16, 2012
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Easiest thing to try is a new usb cable could be that simple. try that and let me know the results

5 Related Answers

Anonymous

  • 226 Answers
  • Posted on Jan 30, 2008

SOURCE: Seagate 300GB ST3300601U2-RK

usb cable provides power to your hard drive.

try to use new cable.

hopes it works.

pls. confirm

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Anonymous

  • Posted on Aug 16, 2008

SOURCE: Power problem

I have purchaed the Seagate Free agent pro external hard drive one month before. I moved around 200 gb of my very important data to this drive. Now it is not working. Initially there was no drive shows in my laptop. Then the light is not showing in the External drive.
I called the seagate office. They are going to send the cables.

Please do not buy this ********* drive.

Anonymous

  • 1 Answer
  • Posted on Nov 19, 2008

SOURCE: New Seagate FreeAgentPro USB eSATA 500GB power on light not glows

Thank you for your reply.

I have solved the problem with local help.

Printed installation manual of Seagate 500 GB eSATA external hard drive has not properly mentioned how to use power on/off switch once connected to mains. I could get local help, who has already used the device. On/Off switch to be pressed for few seconds after mains connected, sometimes it comes automatically once power is on and USB cable pluged to the USB port of PC if power supply is ok. There is no indicator for the power supply (before device glows) after connected to the mains. I was in confusion whether power supply is ok or not.

Finally, It was found that the problem was with mains power supply and I have changed the power socket and adapter.

SP Jena

Anonymous

  • 63 Answers
  • Posted on May 30, 2009

SOURCE: seagate external hard drive problem

I have the same problem with a 500GB HD by the same maker. Fortunately mine started throwing "delayed write failed" errors regarding the MFT. I had enough time to save my data. Your event log should say something to point you in the right direction. Make sure your pc is up to date with the latest service pack too and start looking for a new External HD. Tiger Direct has great deals. I got a 1TB for about $120 Good Luck!

Anonymous

  • 85 Answers
  • Posted on Aug 28, 2009

SOURCE: seagate free agent pro 500 gig external hard drive NOT RECOGNIZED

its possible that you can still get the data from the external drive..just separate the harddrive from the case and use another external casing to access the harddrive or just add it your desktop...hope this helps...ITTech7574

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My seagate freeagent 1tb is blinking whit lights and my computer does not recognize it. Help me
***Please NOTE***
Touch the drive and put your ear to it, to test if the drive is spinning and working. Do this while it is powered on. Also, try disconnecting the USB cable, reboot the computer, re-connect USB cable to another USB port on computer. If you still have the same issue, try the below solutions.
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  • Power off the computer.
  • Disconnect the computer's power supply cord for 60 seconds.
  • Reconnect the computer.
  • Power on the computer.
  • Connect the power supply to the external drive.
  • Connect the drive's USB or the eSATA cable and check for detection.
If the still no detection and still blinking lights on the drive, check the power supply to the drive.
Check to see what the led light on the power supply is doing.
If it's blinking, power down the drive, unplug data cable and then reconnect the power supply to another electrical outlet. If it still blinks repeatedly, then you power supply is bad.
If the led is solid (lit and not blinking) follow the same steps from above to connect it to another outlet.
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If the power supply starts to blink repeatedly, then your controller board inside the enclosure is bad.

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just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
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Working previously is good.
Ok, a quick list of the things i have done wrong in just this circumstance.

Is the power supply plugged in and switched on?
Is it supplying power?
Is it supplying the correct voltage?
*Note: You will need a multimeter to do this. 12 Volts is the correct voltage.
Is the power supply plugged into the drive? All the way?
Is there a power switch on the drive? Is it in the on position?
Is the data connection plugged in? All the way? The computer end also? All the way?
Does the cable run from the computer to the drive, or are there other cables lying around two of which are plugged in at one end?
Are you using the same data cable you did before?
Does it work with different cable?
*A caution here. Not all cables are equal. You want to use a USB 2.0 cable.

If it was working before, any one of those could be the problem. I've had them all.
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Why don,t my usb-2 cables work with my passport?
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
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USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
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The light on my Seagate freeagent go flashes quickly when it is connected to my computer, indicating an error. What should i do?
I had similar problem recently. I noticed that I had forgotten to connect the power supply cable to the USB hub, to which my FreeAgent Go was connected to, after I had connected all my USB devices to my computer's USB ports (after I had disconnected everything from my computer in order to isolate another issue). Reconnecting the power supply cable immediately stopped the flashing light and windows recognized the drive.

Don't know how you are connecting yours to the computer i.e. via a USB hub or directly to the computer's USB port. Note that my FreeAgent Go drive requires both USB connectors connected to the computer (or to USB hub). Two USB connectors are on one end and the other end of the cable is connected to the drive/docking station.

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If Pendrive is working but not the Seagate hardisk. Most propably is your USB power is not enough to support the External Seagate hard disk, you need to supply more power to the Seagate hard disk by using USB Y cable(1 end connect to Seagate hardisk where the other end got 2 USB connector to connect to your PC).
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My passport essential
This is mostly a power issue, although higher speed devices also tend to need shorter cables due to latency. Light & electricity travels about 1 foot, or 30 cm, in a billionth of a second; this limits the size of high speed devices. In layman's terms, latency is the Brontosaurus effect, since the head takes a while to talk to the tail.

Western Digital recommends using a 22" USB 2.0 Power Booster Cable (WDCA029RNN) to combine the power of two USB ports into the one Passport Essential USB port--it is also a bit longer than the original 18 inch cable. For all EXCEPT the black Passport Essential drive, you may also the WD Passport™ Power Supply Adapter (WDPS021 for the US voltage version). See Western Digital knowledge base ID 1296 for more on this issue. Also see ID 1048 for European Support info.

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FreeAgent Go 250 GB USB 2.0 Hard Drive

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My seagate freeagent 1tb is blinking whit lights and my computer does not recognize it. Help me

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