Re: honeywell 6013i new machine will light up but will...
Unplug the unit (safety first), remove the two water jugs at the back lay them down. Find a tray large enough to fit the motor and filter inside of it put it next to the unit. Lift off the motor and set it next to the tray, lift out the filter and set it into the tray (in might be wet, and we wouldn't want a mess). Look for a small plastic tower in the base, inside that tower is supposed to be a float with a screw threaded into the top. If there is no screw, grab a small one that is about 5/8" long and screw it in about 1/4" put the filter and motor on, verify that the motor is sitting evenly on the base. If it isn't, turn the screw colckwise 1 full turn and recheck the motor/base fit. When it looks even, put the motor back on, plug it in and hope for the best!!
Take your time and don't forget that this is not a precision machine, so some 'adjustments' are necessary
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I wouldn't mess around with trying to fix it myself if the item is still under warranty. If you are smelling burning, and safety mechanisms aren't working, I'd be very careful about continuing to use it.
Do you still have your invoice? At only 2 months old, the unit shouldn't be malfunctioning like that. Best thing to do would be to take it back and exchange it for a new one. If the place you bought it from won't take it back, then call Honeywell directly. Honeywell should cover either fixing it or exchanging it under warranty.
This is a posting from someone other than myself...however, it presented a good solution.
A solution to the problem with the fill cap failing/leaking. It was/is not the cap, it's the gasket/grommet/o-ring. Remember "THE MAGIC BULLET", well the gasket, that's where you tighten the top to the bottom, some are white and some are black, THEY FIT the Honeywell HWM450!!! ------- Problem solved. SEE EBAY: NEW AUTHENTIC MAGIC BULLET 4 REPLACEMENT GASKETS SEALS
It sounds to me as though they have the market cornered on this unit. If it says the element is bad and they say they don't sell them, your only recourse is to but a new one. I think I would look into another brand, even though Honeywell are top of the line. It would seem to me if it says to replace it that it should be able to be replaced? I would call Honeywell myself and find out if I were you. Shastalaker7
This posted question is exactly one year old, but I just got this solenoid valve assy from ontimemall in Phoenix AZ. I don't have the receipt right here, but it was about $90. It is classified as: honeywell 32001639-002 solenoid valve.
Unplug the machine and take both the water jugs off. Take the motor unit off and flip it over. Plug it into an outlet and press down the small silver contact at the bottom of the motor. When you press this down, a connection is made and the motor should turn on (Don't worry about being electrocuted, this is perfectly safe). If the motor turns on and runs at various fan speeds, you know it's not an issue with the main unit.
When looking at the base, on the left side you'll notice a plastic piece sticking up that's held down with a plastic shroud and 2 screws. This is you water level sensor. When the water level raises up, this also rises and hits the silver contact on the bottom of the motor. Make sure this isn't binding up(I suggest you clean it) I had the same issue with my HMC-6012i, lights were on at the indicated humidity level but the motor would never run. Take the unit apart, clean it out and follow my instructions. It should fire up (Mine is running right now :) )