Question about Samsung SC-D353 Mini DV Digital Camcorder

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Lcd screen I just recieved a new DV video camera for Christmas ,My problem is when I cut the camera on the welcome screen looks find perfect color, but when I go to video camera the picture in the screen can hardly be seen, the picture is really dark.Can you help me STELLA66

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SOURCE: Records audio, but not video.

It's your CCD chip. Believe me, I hassled through this whole thing with Samsung. The CCD's in alot of cameras (Sony, Samsung etc.) came from a bad batch a couple years back. The other manufacturers offered free repairs, Samsung denied the problem even existed. I found out about it when my camera went "black" while trying to record. Pre-recorded tapes played fine but when I tried to record only the audio came through - no video. I had to work Samsung over from top to bottom and finally got my unit repaired at no cost. They told me "no" alot of times but I kept asking to speak to higher ranking people and finally talked some sense into an "executive customer service" representative after about a 45 minute discussion. Call 1800-SAMSUNG and don't give up until your camera is fixed at no cost to you!

Posted on Mar 20, 2008

SOURCE: No picture

Posted on Jun 07, 2008

  • 21 Answers

SOURCE: When i try look though my video camera screen or

The SC-D23 is one of the Samsung camcorders affected by a recent class action suit. There is a manufacturing defect in the CCD.

Contact them via the number here to see about getting it replaced:

Posted on Jul 16, 2009

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