Question about Samsung SC-D353 Mini DV Digital Camcorder
SOURCE: Records audio, but not video.
It's your CCD chip. Believe me, I hassled through this whole thing with Samsung. The CCD's in alot of cameras (Sony, Samsung etc.) came from a bad batch a couple years back. The other manufacturers offered free repairs, Samsung denied the problem even existed. I found out about it when my camera went "black" while trying to record. Pre-recorded tapes played fine but when I tried to record only the audio came through - no video. I had to work Samsung over from top to bottom and finally got my unit repaired at no cost. They told me "no" alot of times but I kept asking to speak to higher ranking people and finally talked some sense into an "executive customer service" representative after about a 45 minute discussion. Call 1800-SAMSUNG and don't give up until your camera is fixed at no cost to you!
Posted on Mar 20, 2008
The SC-D23 is one of the Samsung camcorders affected by a recent class action suit. There is a manufacturing defect in the CCD.
Contact them via the number here to see about getting it replaced:
Posted on Jul 16, 2009
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