Question about Video Game Consoles & Games
You call 1-800-4-MY-XBOX and tell them what your console is doing. And as long as your console is still under warranty (which most are because Microsoft extended warranties out on most of their consoles for an extra 3 years), they will send you a box containing all of the necessary packing materials and detailed instructions for packing it up for shipping. Once your console arrives in McAllen, Texas, you will have about a 2-3 week wait before you recieve an email with your return tracking number. It really bites having to go 3 weeks without your console...that's why I bought an extra console( just the cheap one) to keep on hand just in case this ever happens to me again. I once had to send my console back 4 times within 6 months. Because it had gotten so out of hand, Microsoft actually gave me a free cordless controller as a "consolation gift." Not sure if they'll be willing to do the same for you, but it tells you what can happen if they inconvenience you enough. Anyways, I hope this proves to be helpful. Have a great night!
Posted on Nov 24, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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