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Computer Screen turns black, Computer still runs.

So I was playing L4D on my computer when it suddenly crashed, and then the screen turned black. So I restarted my computer, except after a few minutes the screen turned black again (I did not open up any games this time). This happened several times, I kept rebooting my computer with the power button. I researched a lot online, and I found answers like bad connections, I even replaced the power supply. I'm not sure if its my video card. I do know its not the Monitor, since I Replaced it with another one, which works fine on the other computer.

My video card is an ATI Radeon 1900x, 480w power supply.

I'm not any good with computers and this is the first post I'm making on a forum because I sincerely could not find a solution, which almost never happens.

Posted by on

  • brownsterz Nov 24, 2008

    Thank you for the reply teknowolf,



    I did try the safe mode procedure before, but the screen freezes and
    then blacks out before i can even get to the desktop, this time it
    froze on the start up menu, so i could not even get to safe mode. Any other thoughts you might have on this?

    Thank you again for the help


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Brownsterz,

This sounds to me like the game, caused a fault in your video driver that somehow adjusted your resolution/refresh rate to something beyond your monitors range.

If this is the case we can fix it. Restart your computer just after the logo screen push <F8> which should bring up the startup options for Windows. Select "Start in safe mode" Once up in safe mode adjust the "Display settings" to a more modest resolution either 1024 X 768 or 800 X 600 ( don't worry this is just temporary)

Then restart the system and this time it should let you get into your desktop without the "Black out".

Now go to AMD.com and go through their support page to find the latest drivers for your ATI card (AMD bought ATI a while back) download and install these drivers. then after the reboot you should be all set to change your display back to what your comfort levels are.

If this gets you back to normal, then you had a driver conflict error that corrupted your video cards driver. Try playing the game again, if you get the same symptoms AGAIN then reduce the resolution that the game runs at and/or turn down or off antialiasing / anisotropic filtering and that should reduce the odds of it reoccuring.

If this procedure doesn't help you, please comment back with your results and I will figure out what else went wrong.

Thanks Dave

Posted on Nov 24, 2008

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