Creative Labs ZEN SLEEK MP3 Player Logo

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andreas dunn Posted on Dec 30, 2006
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Computer doesnt read USB

Just got a Zen Sleek from a friend who didn't want it anymore. I had a zen touch before so i thought they used the same software (Mediasource). But now my computer cant read anything on my mp3 player. It reads that there is somehting in the USB but i cannot access my mp3 player through any program. help!

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  • Master 4,402 Answers
  • Posted on Feb 12, 2008
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Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

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Creative Zen Sleek Photo can't download from computer

See as you are facing the same porblem with your girlsfirends Zen player, so it seem issue with the computer.
Let me know when you plug to another USB port what happens?
Reload the driver (chipset) back to the computer.
Try to plug to one of you friend computer and see "my computer" does the drive appears there.
If it
reinstall the windows and drivers.

That will fix the issue
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u r facing a short circuit in the motherboard of ur device!

plz rate this post

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My creative zen sleek photo mp3 player is not being read by my computer.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
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Why zen sleek photo won't download music

i have a zen sleek and every time i turn it on it says rebuilding library. It completes this but deletes the last album etc that i put onto it. back down to the last album i put on before it started doign it. So i cant put anymore mousic on becuase it deletes it..Any Help?

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1. Make sure you have the proper drivers installed for it that come with the CD. If you don't have the CD, you can download the ISO here.
http://wp.randyr.net/windows-xp/creative-zen-sleek-photo.html

2. Reboot. When it comes back up, plug the cable into your computer, then into your Sleek. The software should sync up. For some reason, my Zen wasn't being recognized from the usb port on my computer tower, but I plugged it into my monitor's USB port and then it worked. Try that, if none of that works, then it may be a problem with your computer not knowing which driver to assign to your Zen, and if so, try the steps below.

----

1. Plug your Sleek to your computer.
2. Open up Windows' Device manager (right-click on "My Computer" and select "Properties". Go to the "Hardware" tab, then click "Device Manager").
3. Locate the entry for "Creative Zen Sleek" in your device list. It should appear either under "Sound, video, and game controllers" or under "USB Devices". Once you locate the entry, uninstall it.
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Error with Napster

http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=70,E=0000000000295074190,K=561,Sxi=1,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(7931),Kb=ww_english_add
To use an MP3 player with online music subscription services, the following is needed:
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  • Windows XP Service Pack 2 or Vista. To check the Service Pack version, click on Start, Control Panel and then System.
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When u connect ur  zen via a usb  u get a removable drive in My Computer.Just drag and drop pictures in it in a appropriate folder.Its done.

Regards,
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