Question about HP Photosmart 3210 Printer
When turned on, the printer says Error Press OK to continue
When I press Ok the message says Improper Shutdown To avoid damage, use the On button to shut down the printer. Do not use a power strip or wall switch to shut down. Press OK
These two messages just keep repeating themselves and the printer sounds like it is trying to work but is unable to.
This is likely a hardware problem. However you can try a sem-full reset to factory default conditions by 1. unplugging the power cord while the printer is powered on and 2. press and hold the OK and Cancel buttons while plugging in the power cord. If this this does not clear the error you probably have a hardware issue. On my printer, after going through a diagnostic procedure with the HP Chat Tech and concluding a hardware issue I did a bit more research and then took the printer apart. It turns out that a fairly common problem is for the large white gear on the left side of the printer that drives the ink pump comes off the shaft. I reassembled it to the shaft and put the printer back together. When I plugged in the power cord the printer started and did about a 5 minute maintenance procedure and now works fine.
Posted on Jan 29, 2009
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Posted on Jan 02, 2017
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