Question about HP Photosmart 3210 Printer

1 Answer

When I turn on my printer I get the message Error Press OK

The printer says Improper Shutdown
to avoid damage, use the On button to shut down the printer. Do not usea power strip or wall switch to shut down. Press Ok

when pressing Ok the same message repeats itself

Posted by on

  • kathryn79 Jan 05, 2009

    How do I refit the micropump gear? Is that something that I need to have done professionally?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

You have to refit the micropump gear, this is happening because this gear should be out of its place. It's on the left side of your printer. I.ve just solved the same problem.

Posted on Nov 27, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ink system has failed. Unable to copy. Refer to printer Documentation. Error 0xc18a0101


Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

If this reset won't work ...open the front door ..and move the carriage to look for any paper left from a previous jam or so ...Make sure there is nothing blocking the ink carriage ..and than close the door and make the reset again ..
print a calibration if it asking for ..
BY the way ...it may be a good idea to reinstall the software again too ..

If this will not work ..try this ..:
A. - Press and hold the "*" key.
B. - Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
C. - Press and release in sequence the "1", "2" and "3" buttons
Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE".
Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS".
Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
If it shows improper shut down ..press on to shut down ..
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
message: "welcome to photo-smart express"
Using the Power Button, please turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Now plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.
Print the report and if it is all OK ..it will work ..


Jul 29, 2011 | HP Photosmart 3210 Printer

1 Answer

Hello. i have the hp Photosmart C6150 printer. for


Press the button on the printer, to turn the printer off.

Then, press the switch on the power-bar, to completely cut the power to the printer.

Turn the power-bar on.
Turn the printer on.

Jul 06, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Error Message is "Improper Shutdown" It says something like "To avoid damage, use the On button to shut down the device. Do not use the power strip or wall plug to turn off device. Can't get the machine to...


Reset the printer by following steps
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

Apr 10, 2010 | HP Photosmart C6100 All-In-One Printer

3 Answers

"Improper Shutdown" - Printer keeps turning on and off.


Got the same problem following a message "Printer ink failure" code 0xc19a0035. Instructions say to shut down using button on/off. But printer refused to shutdown. After 30 minutes, I disconnected power cable. Removed cartridges. Reloaded cartridges. Reconnected power cable and got "Improper shutdown" message with continuous cycle. Solution: 1. While the printer is still turned on, unplug all cables and cords at the back of the printer.
2. Unplug the power cord also from the wall outlet...
3. Wait for two minutes.
4. Reconnect power cord to the wall outlet first.
5. Press and hold the pound (#) and six (6) buttons.
6. While holding down the two buttons, reconnect the power cord to the back of the printer and after two seconds, release pound and six buttons.
7. Turn on the printer if it turns off... and it's fixed.
8. Be patient to let printer run its tests.

Sep 12, 2009 | HP Photosmart C6100 All-In-One Printer

1 Answer

Printer cycles on/off and displays "improper shut down"


Got the same problem following a message "Printer ink failure" code 0xc19a0035. Instructions say to shut down using button on/off. But printer refused to shutdown. After 30 minutes, I disconnected power cable. Removed cartridges. Reloaded cartridges. Reconnected power cable and got "Improper shutdown" message with continuous cycle. Solution: 1. While the printer is still turned on, unplug all cables and cords at the back of the printer.
2. Unplug the power cord also from the wall outlet...
3. Wait for two minutes.
4. Reconnect power cord to the wall outlet first.
5. Press and hold the pound (#) and six (6) buttons.
6. While holding down the two buttons, reconnect the power cord to the back of the printer and after two seconds, release pound and six buttons.
7. Turn on the printer if it turns off... and it's fixed.

Aug 25, 2009 | HP Photosmart C6100 All-In-One Printer

2 Answers

Same problem, hp c6150 turns on and shuts down in infinite loop.


In visiting with HP Support Personnel, this issue is most likely caused by a faulty power source. I have the same issue with our C6150 and they recommended that I look at replacing power cable. I am currently trying to find a new power cable.

Jun 30, 2009 | HP Photosmart C6180 All-In-One InkJet...

4 Answers

Error code 0005FBB6


  1. Turn on the HP All-in-One.
  2. Disconnect the power cord from the back of the unit.
  3. Press and hold the # and 3 buttons simultaneously.
  4. While still holding down the # and 3 buttons, connect the power cord to the back of the unit.
  5. Continue holding the buttons until the Power button blinks.
  6. Follow the instructions that display on the unit to select the language settings.
Then when that's done, try printing, or copying items. If its still not working, check the ink and change those out and this should fix it.
Cloud Striver
If you have further questions email cloudstriver@gmail.com

Dec 15, 2008 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Printer will not start


This is likely a hardware problem. However you can try a sem-full reset to factory default conditions by 1. unplugging the power cord while the printer is powered on and 2. press and hold the OK and Cancel buttons while plugging in the power cord. If this this does not clear the error you probably have a hardware issue. On my printer, after going through a diagnostic procedure with the HP Chat Tech and concluding a hardware issue I did a bit more research and then took the printer apart. It turns out that a fairly common problem is for the large white gear on the left side of the printer that drives the ink pump comes off the shaft. I reassembled it to the shaft and put the printer back together. When I plugged in the power cord the printer started and did about a 5 minute maintenance procedure and now works fine.

Nov 24, 2008 | HP Photosmart 3210 Printer

1 Answer

Error Press OK! to continue


Hello johnny22, this is Enday inorder to solve your problem ..try this steps....uninstall your printer and then re-install the software again.... just see if its work...

If not just reply me inorder to give you another solution....

Jan 30, 2008 | HP Photosmart 3310 Printer

Not finding what you are looking for?
HP Photosmart 3210 Printer Logo

486 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1121 Answers

Seeker5211
Seeker5211

Level 3 Expert

1088 Answers

kakima

Level 3 Expert

98868 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...