I have a color problem with my gm4019e gateway and i have been told i need a new video card. what video card do i need? the system says i have nvidia geforce 6100 and i don't know what that means. can i upgrade to something better and if not what do i need to replace it?
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Gateway GM4019E Cool Power Gamer Pro 875W 20+4-pin ATX Power Supply w/SATA PCIe & Dual 12V Rails (Titanium) The Power Supply features one 20+4-pin ATX power connector, six SATA connectors, six large Molex... More Details SKU: 50563-425048
If 2 monitors are showing the same picture, your graphics card is at fault.
First, Click on my computer - device manager - check there are no alarms shown by the devices in your pc especially the graphics card.
If none, RMB click on your graphics card, select properties and choose the "Roll back Driver" option.
Second, look on the Gateway website, follow links for support/downloads check that you have the latest driver for your graphics card. Also note the make, model and type of your graphics card. You'll need these if it has to be replaced.
If both have been completed, then your graphics card probably needs replacing. I'd try ebay first for a good second hand. You could take this opportunity to upgrade, just make sure you buy on with the correct interface.
Confirm the card works in another system to eliminate it as a suspect. Try a beefier power supply in the machine (sometimes these 300 to 350 watt supplies just cant hang when an addon card is installed). Check the BIOS settings and make sure that the PCI Express slot resources are active for the card. If the card uses a power connector, make sure it is connected. Keep us posted.
The 16x is the long one and the 1x is the reallly short one. Most likely the card that you get will fit the big slot. Be careful not to upgrade too high though, because if you do you may have to upgrade your power supply as well. Ask someone at gateway or a local shop for a recommended card for your system.