I have a Designer 1 with about 67 hours doing mostly embroidery. It recently started to freeze up and after sitting overnight it would be ok again. Two days ago it froze and I cannot use the touchscreen, even after letting it sit. I can sew with it but cannot adjust stitches or anything else that requires using the touch screen.
I have seen some of the older style machines that are very susceptible to static charge. Usually this doesn't happen with newer ones. If you get static shocks on door knobs in your house, do not touch the screen of your machine with your finger. Use a stylus instead. You may also try touching the metal presser bar just above the foot and ankle when sitting down at the machine prior to using the screen. This should not be happening with a new machine. Check with your dealer.
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