Question about Panasonic KX-T7630 Corded Phone

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AT&T EP5962 handset will not find base unit

One of my handsets will not find the base unit.

I tried to use it one day, and it kept displaying "System Busy" message. I tried several things to get it to work to no avail. All the rest of my handsets work fine.

I have used the "Unregister All" function on the base unit, and re-registered the other handsets. This one displays "Searching for Base" until the battery dies.

Any ideas?

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Handset can't find base.

I just got a 3rd handset for the same phone system and were having the same error message,,, the at&t help line does not know what it is,.,. We returned it once and got another one because of the same problems, and were still having it.. AT & T help line said to return it again and try another one .. then he actually said to replace the whole phone system .. thats easier said than done! we paid 199 plus tax on the system and then another 81.00 for the third handset!

Posted on Jan 02, 2008

  • 3 Answers

SOURCE: Handset not registering with base

You could try to clear all the memory from the base unit and start again!!!
Instructions to clear phone (Uniden 8855).
1. Go to your base unit.
2. Put your flip phone in the cradle.
3. Press down and hold down (AT ALL TIMES) the end (find hs) button.
4. Whilst holding down this button, take the power plug out of the wall.
5. Whilst still holding down the end (find hs) button, plug the power back in.
6. When you hear a beep from the base unit system.
7. Let go of the end (find hs) button.
8. Your phone memory should be cleared now and you are ready to repeat the process of registering your base and additional handsets.

Posted on Feb 14, 2008

SOURCE: Got instruction to unregister KX-TG6074B

Thanks for the reply, I did get the solution from Panasonic support group (worked!). Here they are:

1. Unplug the AC Adaptor from the back of the main base.
2. Hold down the LOCATOR button, while plugging the AC Adaptor back.
3. Once the base indicator lights come back on, release the Locator button.
4. After less than 5 seconds, hold down the LOCATOR button again until you get a long beep.

After doing the above procedure, you may then register your handsets to the base unit by following the instructions on page 39 of the manual

Posted on Jun 13, 2008

  • 1 Answer

SOURCE: How do you unregister a defective handset so that it can replaced

1. Delete or listen to all voice mail messages, if necessary, to clear the IN USE/Voice Mail light indicator.
Note: Skip this step if it does not apply to your MD Series cordless telephone model.
2. Press OFF on the base station and each handset.
3. Press and hold down PAGE on the base station until the IN USE light flashes slowly, then release.
4. Press and hold down PAGE again until the IN USE light begins to flash quickly, then release PAGE.
5. Quickly and fully press and release PAGE again.
6. Please register handset displays. Press OK to begin the registration process, or press EXIT.

Posted on Mar 12, 2009

  • 1 Answer

SOURCE: Handset won't work

I went through this exercise with a Siemens Gigaset 8800. The solution is to DE-register the handset first. Then register it with your base. This function can likely be accessed in the handset menu. The phone you purchased is apparently still registered to the previous user's base.

Posted on Mar 06, 2010

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Binatone 1910 flashing not registered to base


Registration:
Instructions if you need to register handsets to the base:
You can register additional handsets to have up to five handsets per base unit, with each handset's number (1 to 5) shown on its display.
1. Press and hold <PAGE> on the base station for more than five seconds to put the base station into registration mode. (Note: there is no feedback to know it is in reg mode.) It will stay in registration mode for about 1 minute. So complete following sequence within this time. (It helps if handset is kept very near to the base during this).
2. Press <MENU> and <UP/DOWN> on the handset to select REGISTRATION.
3. Press <OK> and you are requested to enter the 4-digit system PIN.
4. Enter the 4-digit system PIN.
5. Press <OK> to confirm, and the display will show SEARCHING. If the handset registration is successful, you will hear a confirmation tone and the <antenna icon> will stop flashing. This may take a short while. The handset will automatically be allocated the next available handset number. This handset number is shown in the handset display in standby mode. If thehandset registration is unsuccessful, the <antenna icon> will still flash and the display will return to ' REGISTER', so you will need to repeat registration process.

Mar 24, 2014 | Binatone Lifestyle 1910 Twin Cordless...

1 Answer

System error #1 Panasonic kxtg2770


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1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.

ts_hsinset_locator.gif

*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850


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1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.

ts_hsinset_locator.gif

*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850


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1) Press FUNCTION on handset. Then, using the Navigator key, press Down (V) 4 times, Right (>) 1 time, Down (V) 7 times, Right (>) 2 times.
Handset display shows as follows.

ts_hsinset_mute.gif

*Skip this step when handset already shows as above.

2) On base unit, press MUTE. (MUTE LED flashes.)

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Dec 04, 2010 | Panasonic KX-TG2770 Phone System w/...

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Can you tell me how to fix this T23 PD error message on a handset for the AT&T EP 5962 2-line phone?


Well this worked for me so hopefully it will work for everyone else also... I had dropped my handset and the battery popped out.. well upon reinserting the battery i got the T23 PD Blinking error on my phone, well after trying multiple things from what the manual was stating I eventualy gave up and unplugged the handset from the wall... well we received a call in our office and all of a sudden my "unplugged" phone, that was still sitting in the handset charger began to ring and all the normal numbers and name were on the face of the handset... I then plugged the phone back in and went into the menu to Register, then entered the Base ID which is found at your Base Phone. Once this was complete it said please wait.. although for a short while it kept on saying System Busy if you tried to hit line 1 or 2 but by the next morning it is working fine! :) Hope this helps for you also.

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1 Answer

How do I deregister my handsets on my VTech 2656


To be able to register your replacement handset, you must de-register all the handsets from the VT2656 base unit.

Follow the steps below to de-register your handset(s) from the VT2656 base:

1. Take out the handset that sits on the base.
2. Unplug power from the base.
3. Hold down PAGE while reconnecting power. When the In Use light blinks, release the PAGE key.
4. Hold down PAGE key for 5 seconds. When the In Use light begins to flash, release the PAGE key.
5. The handset charging light will blink 5 times. Within 5 seconds from when it stops blinking, press PAGE once.

You must register the handset(s) by following the steps below:

1. After charging the handset, remove it from the cradle, the LCD display will read "SEARCHING FOR BASE".
2. Press "NEW" and then enter the 15-digit Base ID code, located on the underside of the VT2656 base unit.
3. Press "OK". The handset will display "PLEASE WAIT!!".
4. Wait approximately 15 seconds. The handset will display "FOUND BASE". If the handset displays "BASE BUSY TRY LATER", this indicates that the system is in use. Wait until the base unit is in the idle (on hook) mode and repeat steps 2-4.

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Can not rec a dial tone, phone states no link to base move closer



If “No link to base. Move closer to base, try again.” is displayed
even when using the handset near the base unit, the handset may have lost communication with the base unit. You need to re-register the handset to the base unit.
• Make sure the base unit is not being used.
• Have both handsets and base unit nearby during registration.
• Follow steps 1–3 listed below. You have about 1 minute to complete them.
• Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger.
If you re-register the handset using the other handset’s extension number, the other handset will not function.
• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

1 Base unit: Press and hold [LOCATOR/INTERCOM] until a beep sounds.
• The CHARGE indicator flashes.

2 Base unit: Press the extension number [1] (handset symbol 1 ) or [2] (handset symbol 2) of the
handset which has lost the communication.

3 Handset: Press and hold [FLASH/CALL WAIT] until “Handset Registering” is displayed.
• When registration is complete, a beep sounds from the handset and the display shows the number.
• Wait for 20 seconds after registration is complete while the handset establishes communication with the base unit.


• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

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1 Answer

I have an EP5962 system with 4 cordless phones. It is at a seasonal residence, and I just came here for the first time this season, and none of the handsets works. The base unit works. I charged for 24...


First thing you must do, is clear the base memory of the phones.

To deregister all handsets:
Select MENU on the base, scroll to SETUP BASE,
then select OK.
Scroll to DEREGISTER ALL and then select SET. Thebase will display DO YOU WANT TO DEREGISTER ALL HANDSETS?
Select YES. All handsets are deregistered and are unusable until each has been re-registered

During registration,you must enter the 15-digit ID number of the telephone base. To find this number, go to the base, select MENU, scroll down to DISPLAY BASE ID, then select OK


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2 Answers

IN 120 base keeps flashing CL


This is due to the base unit losing power and needs the clock resetting.
The handsets retain their clocks under battery power so this is a little misleading.

To reset the base unit clock:
- press the OK key
- press the 'down' arrow twice until "DATE/TIME" is displayed.
- press the OK key again, this will display the year. Enter the correct year on the handset numeric keypad and then press OK. (Only the last two digits of the year need to be entered).
- The date is then displayed in MM/YY format, enter the correct date on the handset numeric keypad and then press OK.
- The time is then displayed, enter rhe correct time on the handset numeric keypad and press OK.
- The handset then beeps and displays "SAVED".
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The base unit should now stop flashing "CL".

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4 Answers

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FROM PAGE 38 of the manual:

If "No link to base. Move closer to base, try again" is displayed, even when using the handset near the base unit, the handset may have lost communication with the base unit. You need to re-register the handset to the base unit..
HAVE BOTH THE HANDSET AND THE BASE UNIT NEARBY DURING REGISTRATION.
FOLLOW STEPS 1 AND 2 LISTED BELOW. YOU HAVE ABOUT 1 MINUTE TO COMPLETE THEM.

1-Base unit:
Press and hold [HANDSET LOCATOR] until the CHARGE indicator flashes.
2-Handset:
Press and hold [FLASH/CALL WAIT] until "Handset Registering" is displayed.
-When registration is complete, a beep sounds from the handset.
-Wait for 20 seconds after registration is complete while the handset establishes communication with the base unit.

If... the handset beeps three times and "ERROR!" is displayed, an error occurred. Try again from step 1.
You can stop registration by pressing [OFF] on the handset, and pressing [HANDSET LOCATOR] on the base unit.

Jan 10, 2008 | Lands Phones

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