Question about HP Officejet 4355 All-In-One InkJet Printer
I am installing HP 4355 for the first time.
I am not getting a dial tone after connecting the line cord to the phone outlet
Have you checked with your service provider about sending fax from VOIP lines.
Because iam affraid HP does not support VOIP Services.
Even if you call HP Tech Support they will ask you to call your VOIP Service provider they should have a answer for that.
Because the HP Fax machine only supports Analog signals and the VOIP Services have Digital Siganls which the machine cannot recognise, So please contact your VOIP Services for the same to send send faxes because it is not the fax machine which cannot send fax it is your VOIP Service provider which has a problem.
Posted on Aug 31, 2008
Click on this link to the download the software for your printer
make sure you select the correct operating system that you have
Posted on Oct 13, 2008
To install the ink cartridge
1) Press the On button. After you press the ON button, wait for the print cartridge prompt before continuing.
2) Open the print cartridge door. Lift the print cartridge door. The print cartridge moves to the right side.
3) Remove tape from both cartridges. Pull the tab to remove the tape from both print cartridges.
Important : Do not touch copper-colored contacts or retape the cartridges.
4) Insert the tri-color print cartridge.
Caution : The device must be On before you can insert the print cartridges.
a) Slide the tri-color print cartridges into the left slot.
b) Push the top part of the cartridges firmly up and into the slot until it snaps into place.
5) Insert the black print cartridge.
a) Slide the black print cartridge into the right slot.
b) Push the top part of the cartridge firmly up and into the slot until it snaps into place.
c) Make sure both cartridges are secure, Close the print cartridge door.
6) Align the print cartridges.
a) Press OK to print the alignment page, (Make sure you have loaded plain white paper in the bottom tray,)
b) Remove the alignment page from the output tray.
c) Place the alignment page face down into the document feeder.
d) Press OK to scan the alignment page.
After the page has scanned, alignment is complete.
Hope this helps. Please rate my response.
Have a good day.
Posted on Dec 01, 2009
A) Run the fax test on the printer itself to see if it's connected properly and has an active phone line.. HP All-in-one printers still make a dial tone sound even if they aren't connected to a phone line.
To run the test 1)..Press the SETUP button. Press the down arrow button until "Tools" is highlighted then pres OK.
2) Press down arrow key again and select "Run Fax test"
The printer will then print out the results.
It will tell you if anything fails. If it does, the correct the problem it mentions.
IF everything passes, then the problem is likely your cable phone line which is a "Digital" and Fax machines still use an analog signal.
Here is what you can try to overcome the deficiencies in a cable phone system.
1) Set your fax speed to Medium
2) Turn your ECM (Error correction mode) OFF
To set your fax speed, Press the SETUP button again.. Press your down arrow again until you find "Advanced Fax Settings" and the press OK.. arrow down until you find "Fax Speed" and hit OK. Then choose Medium (14,400) and press OK This will take you to your previous menu (Advanced Fax setings).. Find "ECM Choose OK again.. Then choose OFF and press OK. Press the X button on your printer's control panel and then Retry your fax.. Hope this helps
Posted on Jul 21, 2010
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