Question about Microwave Ovens

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'door' message on my microwave

My microwave stopped working. There is a message that says 'door' even when the door is closed. One of the little black tabs on the door is loose. Could this be the problem? If so, how do I tighten it?
Thanks!!!
Stephanie

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  • sgramann Nov 23, 2008

    I should have mentioned that it is a KitchenAid Superba microwave and oven combo. Thanks!

  • sgramann Nov 24, 2008

    KEMC308KSS. Thank you so much!!!

  • William Miller
    William Miller May 11, 2010

    Please reply back with your model number so we can help you.

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It could be a fuse. There is a large fuse behind the control panel and a smaller one on the right top side of the microwave. You have to pull the unit partially out to access this. Here is a link that directs you to a repair manual with detailed instructions how to do this.

http://applianceguru.com/view_topic.php?id=16293&forum_id=1&jump_to=97654

Scroll down and find the pdf file. If it still doesn't work you may have to replace the door latch switches, one on the left and two on the right. You can find the fuses at Lowes or Home Depot. The switches have to be ordered from here:

http://www.appliancepartspros.com/partsearch/modelsearch.aspx?model=KEMC308

Posted on Aug 08, 2010

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  • Microwave Ovens Master
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You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

I would suspect a bad door switch or its mount may be loose.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 25, 2008

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Even though a door switch clicks, it may still be bad inside.

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