Question about SanDisk Sansa e250 MP3 Player
My new E260 no longer displays the artist and album names, i dont know why it does this or how to fix it. As a result, it freezes if i click to view next song. I delete them from the player and re-add them but it doesnt work
Umm, it looks like you have some sort of backup on your computer correct? If you have access to your files as a backup on your computer then we can proceed with a couple of steps to ensure that you have the latest firmware available for your device. First you will need to update your firmware to the most recent published firmware available by going to the manufacturers website. I have provided a link below: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Once you click on this link you will need to download and install the software by clicking on "Download Sansa Firware Updater" which is highlighted in red. Then you will need to follow the on screen instructions to make sure the process is completed as instructed. The final step you may want to take is to reset your device to the factory default settings. You can do this by going into the Settings, Scrolling down to "Reset All", it will ask you to confirm if you want to reset, scroll to yes. Your device will reset and reboot. At this point your new firmware has been installed and you have reset your device. It is a new fresh start for your Sansa MP3 player. Try transferring the music files again and that should do it. Good Luck!
Posted on Jan 02, 2007
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