Question about Kenmore 23313 Whispertone Bagged Canister Vacuum

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Kennmore upright progressive bagged vacuum,

Rolling very heavy on carpet

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Try raising the carpet hight adjustment

Posted on Dec 03, 2008

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If your brush roll is turning and your bag is not overly full, then the only other thing it can be is a clog where the bag connects to the vacuum. Turn the plastic part out away from vacuum and lift off to see if you have something clogging it. It would have to be something big, but not so big that it could not get past the fan. As a rule of thumb, KIRBY never clogs. I suspect that your belt is stretched out and your brush roll is not turning while on the carpet so the brush roll is just in the way rather than brushing your carpet to pick up dirt.

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If the suction is strong through the hose and its still not picking up, then something is definately clogged despite the strong suction and rolle brush. Check all inspection tubes including the main dirt channel behind the roller brush. You may find something that keeps getting in the way when dirt or hair is trying to bypass through.

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