Motorola S9 bluetooth headset 's battery is FIXED no user can replace it and Motorola "Washes their hands on that " somebody should sue them for selling these headsets without any comment about the fixed battery.
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You don't replace the battery, it is a rechargeable battery and can not be replaced. All you can do is recharge it. To do this read the directions in the manual. If you don't have a manual you can read the one at this link: https://motorola-global-portal-en-ca.custhelp.com/ci/fattach/get/593369/1361470436/redirect/1/session/L2F2LzEvdGltZS8xMzgzMzAxNzk4L3NpZC9YekRHM2ZFbA==/filename/S9_User_Guide.pdf
assuming you have bluetooth installed on your laptop,
1) you have to disable the bluetooth pairing of your s9 with another device that you may have paired with it earlier - like a mobile phone. disconnect previously paired devices first.
2) turn on the bluetooth feature on your pc and ask it to "search" for devices. assuming your s9 is on standby, your pc should be able to "locate" and pair with it assuming the s9 is within an arms length distance from the computer.
3) make sure that the s9 is completely charged to eliminate that power issues as well
The mic stopped working on my S9 after 2 weeks and removing the BT device and repairing did the trick...try removing the S9 bluetooth device from phone, then re-adding and pairing again. this worked for me (I have an LG Voyager that I use with the Motorola S9). .
try removing the S9 bluetooth device from phone, then re-adding and pairing again. this worked for me (I have an LG Voyager that I use with the Motorola S9). Mic stopped working after 2 weeks and removing the BT device and repairing did the trick.