Question about KitchenAid KSCS25FKSS Side by Side Refrigerator

2 Answers

No water, no ice, no light

I installed a new filter, then started the flushing process. After the first quart, I was briefly interrupted, and when I returned to continue flushing, I got less than a pint, along with lots of air, then nothing. I tried removing and then reinstalling the new filter. It sounded like water was moving into the filter when I did it, but still got no response when I tried dispensing water again. I also tried removing the new filter, and reinstalling the old one. Again, it sounded like a bit of water was flowing into the filter, but I still got no response when pressing on the dispenser lever. Then I noticed the dispenser light no longer works, nor my ice dispenser. Both levers click when I press them in, but no other sounds are apparent. The dispenser lock is in the unlocked position. The water filter indicator light is on, and both refrigerator and freezer are working, along with both internal lights. Is the water and ice dispenser section on its own fuse? Other ideas or suggestions?

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  • John Engen Jan 04, 2007

    I can run without a filter, per the manual. The water line does flow when I take the quick connect out, but I never suspected that it was blocked, as the ice maker works -- it's just the ice and water dispensers in the door (along with the light at the dispenser) that don't work. I have taken the electrical quick connect apart, then reconnected, to no effect. Does this mean the fountain control board needs replacing?

  • Anonymous Dec 06, 2007

    same problem

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Just had this exact problem and called for service. Broken wires! There's a spot where the wires come into the door that can get pinched from successive door openings. Some service techs will tell you you need a new door because the wiring is foamed into the door, but this tech just respliced and taped up the wires. Open up the black plastic cover on the bottom and look through the mesh wire holder that goes from the corner of the fridge up into the door.

Posted on Apr 04, 2008

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No fuses sorry (I wish there were). Read the owners manual and see if you can run without a filter, some models auto bypass with the filter removed. Soooo.. for water you need the main solenoid valve to work, the water dispenor solenoid valve to work, the lines open & not kinked, etc., and the door switches to make contact, etc. If you can take the line apart right under the left side (near the floor) that goes up inside the door (should be a quick connect fitting there) try disconnecting it and press the water dispensor again. If ya get water there, you know the issue is in the door tubing. If you get nothing, can you hear the solenoid clicking when you press the lever? If no solenoid noise the fountain control board may be bad (or stuck in lock mode...). Let us know what you find and we'll go from there.

Posted on Dec 30, 2006

  • Marc Wilson
    Marc Wilson Jan 05, 2007

    I would say you covered the basics and the fountain control board is likely toast. It's not too hard to remove and visually check for burns, etc. but while ya have it all apart it's nice to have a new one on hand to put in.

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Recheck you steps and see the warnings:


1) Turn on the main water supply & shut-off valve of the water
supply line.

2) Run water through the dispenser until the water runs clear
(6~7 minutes). This will clean the water supply system and
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3) Additional flushing may be required in some households.

4) Open the refrigerator door and check if water leaks around
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can cause discolored or off-flavored ice.
Ice stored too long? Discard ice. Wash ice bin. Allow
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See "Water Filtration System
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Hello,

The filter status display will help you know when to change your
water filter. When the display reads 10%, order a new filter. It is
recommended that you replace the filter when the display reads 10% OR when water flow to your water dispenser or ice maker decreases.

The filter should be replaced at least every 6 months depending on your water quality and usage.

Step 2
Press the eject button to release the filter from the base grille.

Step 3
Pull the filter straight out.

Step 4

Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter.

Step 5
Align the ridge on the cap with the arrow on the new filter and
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Step 6
Remove the protective covers from the O-rings. Be sure the O-rings are still in place after the covers are removed.

Step 7
Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged.

Step 8
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Hello,

The water filter status light or indicator, present on some models, will help you know when to change your water filter. The light, or indicator, is located either on the temperature control panel in the refrigerator compartment or on the dispenser control panel on the freezer door.

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The filter status display will help you know when to change your
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The filter should be replaced at least every 6 months depending on your water quality and usage.

Step 2
Press the eject button to release the filter from the base grille.

Step 3
Pull the filter straight out.

Step 4

Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter.

Step 5
Align the ridge on the cap with the arrow on the new filter and
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Step 6
Remove the protective covers from the O-rings. Be sure the O-rings are still in place after the covers are removed.

Step 7
Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged.

Step 8
Flush the water system. Use a sturdy cup or glass. Depress and hold the
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Moldy Ice from Ice Maker


Hi: Does it have a water filter? Sears parts is offline at the moment, so I can't tell. Most of the newer models do. The 596.xxx tells me that it was built in the Amana factory for Kenmore. Most likely there is a water filter in the top of the fresh food compartment. It has been growing mold in storage, and the lines too. It's on the upper right side, behind a housing with a tab to release it. Lower the housing and remove the water filter. Did you receive the bypass plug with the ref.? It looks like a large plastic wing nut with the same fitting as the water filter. If so put it in and flush the system with city water. Most city water has chlorine to clean your lines. If you install a new filter without flushing the lines it will remove the chlorine as it's supposed to do, but the lines from the filter wont get clean. If you don't have the plug, buy one. Flush the system and then install the filter. I hope this helps, Jeff

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The warning light to reset filter came on. I've


Resetting your Refrigerator filter indicator light after changing your water filter Some people are not aware that after you change your refrigerator water filter, there are two more steps that should be taken to complete the water filter change process.
Step 1:
Reset your water filter indicator light - Most new refrigerators come equiped with an indicator light that notifies you when it is time to change your water filter. This light does not automatically reset when you change your water filter. Here is a list of refrigerator manufacturers and how to reset the indicator light.
Amana Refrigerators - Press and hold the Auto and Dispenser Lock buttons until the water filter status indicator light flashes.
Frigidaire Refrigerators - Press and Hold the Reset Button Until the Indicator Light Flashes.
GE General Electric Refrigerators - Press and Hold the Reset Button for around 8 Seconds.
HotPoint Refrigerators - Press and Hold the Reset Button for around 8 Seconds.
Jenn-Air Refrigerators - Press and Hold The Light and Lock Buttons until the Water Filter light flashes.
Kitchen Aid Refrigerators - Press and Release the Light Button 5 times Quickly.
Maytag Refrigerators - Press and Hold The Light and Lock Buttons until the Water Filter light flashes.
Samsung Refrigerators - Press and Hold the Ice Type and Child Lock Buttons at the same time for 3 seconds.
Whirlpool Refrigerators - Press and Release the Light Button 5 times Quickly.
Step 2:
Flush a couple of gallons of water through your new filter. Since most refrigerator water filters are made of carbon, some carbon residue is present in the first gallon or two of water. This will leave a bitter taste and residue in your water. If you continue to have these problems after flushing a couple of gallons through the filter, it is possible that you have a defective water filter.
Once these two steps are completed, you are all set to enjoy great tasting ice and water through your refrigerator. If you don't see your manufacturer listed or the insructions don't work for your model please post a comment with your make and model number so that we can provide exact instructions for your model.

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