Hi There: My Kenmore washer (model 11020722990) with a 3 speed control only works in Heavy duty mode, the other 3 ways make a noise like a relay but doest work fine, the noise is constant until i chsnge it to heavy duty that works fine. thanks for your help
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Double check your coupling work first then try the drum bearings by reaching in through the front and see how much movement the drum has? Does it rotate smoothly? Have you run it with the access panel off and listened close up?
You may have a broken inner tub spider. Check for play between the inner drum and the outer tub by moving the inner drum up and down. If there is excessive play, the spider is broken causing an unbalanced load and therefore no high speed spin can be achieved.
In this case the inner drum would need to be replaced, which means taking the machine almost completely apart. A good tech can do it in about 1.5 hours.
THE SPEED SELECTOR SWITCH MAY BE SHORTED CAUSING THE MOTOR TO TRY AND RUN ON BOTH THE LOW AND HIGH SPEED WINDINGS. THIS WILL PULL TOO MUCH CURRENT AND TRIP THE BREAKER.
THE MOTOR WINDINGS FOR THE HIGH SPEED COULD BE SHORTED CAUSING EXCESSIVE CURRENT DRAW.